Lots of stuff on Prepfully is free. Our interview Question Bank is completely free, as are the Interview Guides. For some of our products (which involve experts), there are fees associated. We’ve very competitive in our pricing though - and we offer no-questions-asked refunds if you ever feel you didn’t get the value you’re looking for.

Prepfully is an interview prep startup. We're a bunch of people running it as our weekend project. Our experts are people employed at top companies all over the world, and help candidates as a side-gig when they have time.

Prepfully is the go-to place for your interview preparation through mock interviews.

The Prepfully Practice Interview is a 1-hour session with an expert.
An expert is someone who’s working at, or has recently worked at your target company in your target role, so they know how to best prepare for the interview.
The session is a simulation of a real-world interview. You’ll receive verbal and written feedback, and also what your experts’ hiring decision would have been, had this been a real interview.

The Prepfully Practice Interview is a 1-hour sesion replicating a real-world interview with an expert from your target company and role.


What can I expect from a practice interview?​

Privacy is super important to us - we go the extra mile to protect it so you feel safe.

All your data is protected. Our website is completely secure. 

If you use a product involving experts, we give you the option to share your resume so they can customize their advice to your background/ context. Experts know that they need to keep this confidential. However, this is optional; if you don't want to share it, the system still works.

Finally - we recommend practice interviews be done over audio. That adds one additional level of privacy too.

We go the extra mile to protect your privacy. All your data is protected. Our website is completely secure. 

All Prepfully sessions are currently conducted over Zoom.

Once the session is scheduled and confirmed, you'll receive a calendar invite with a conference link. The link will be shared with both the candidate and the expert.

We recommend audio calling (and screen sharing where necessary, of course) to protect the privacy of the candidate as well as the expert, and use of video only if absolutely necessary and mutually agreed.

PS - we're constantly trying new tools which help improve the experience and protect all participants' privacy, so you might sometimes get an invitation to use something completely different too. 

If you have ideas re: alternative tools which work better - please definitely send them across to us on support@prepfully.com.

All sessions involving experts are currently held over conferencing tools such as Google Meet.

How do I connect with Prepfully’s experts?

We do this at our end. Just as we are committed to protect your privacy, we also protect our experts’ - and therefore we only share an anonymized profile and relevant experience with you once your session is booked.

We only share an anonymized profile and relevant experience with you once your session is booked.

It shouldn’t – we ask experts to declare a conflict of interest in their company if they are ever asked to be part of your actual hiring process.

Can a session with an expert working at my target company affect my hiring process?

Yes, we do share an anonymized profile of your expert, along with the sections of their experience which are relevant for your request. However, personal details are not revealed in order to protect their privacy. Check out our privacy policy for the full set of details.

we do share an anonymized profile of your expert, along with the sections of their experience which are relevant for your request.

Will I know the profile of the expert who’ll take my session?

We’ve got a robust matching algorithm to ensure we find the best possible expert for your requirements.

However, you have the option to reject the expert within 24h of a session being scheduled - we’ll find a new expert for you. Please do note, that if your request is profile-specific, there might be extra charges associated with it (more details here)

In addition, we can't inquire into our expert's specific teams in the company they're working in, since this constitutes confidential information. We do of course support matching title ranges.

You always have the option to cancel the session, and as with all cancellations requested by a candidate - we'll issue a full refund minus PayPal's transfer fees, if there are any.

What if I do not find the expert profile suitable to take the session?

First off, we apologize for your negative experience.


Please give us details here, or email us at support@prepfully.com right after the interview. If you provide specifics of what went wrong within 24 hours of the session, and it's clear that your expert failed in delivering upon any realistic expectations you might have requested for your mock interview experience, we will offer you a refund of value. 

A refund of value is where you tell us whatever you think the session was worth; we'll reach out to your expert to notify them, and then refund the difference. For instance, if you paid 100 USD for a session but there was a clear failure on the part of the expert to deliver a relevant interview experience, you can then tell us how much the interview was worth to you (eg. 70 USD), and we'll coordinate with the expert to refund the difference (eg. 30 USD). 

Please do note, your expert spent a lot of time in that session, so we ask you to be thoughtful of their time and effort invested too. However, it is your decision and we trust you to make the right one.

You will need to have filled out your written feedback form answering all relevant questions that you would have received immediately after the session.

You'll need to send us as many specifics regarding how the session didn't work as possible - we take refund requests very seriously, and need all possible information in order to have a deep discussion with your expert, so that where there was a genuine problem, they can learn from the experience and improve their services.

Please do note - all information provided in the feedback form, and across any other channels that you share with us regarding this session, may be shared with the expert. This is because they will reasonably expect to be told why their payment for the session is affected.

Both 1 and 2 must happen within 24 hours of your session being completed.

Important: Once 24 hours have passed, we can unfortunately not support refund requests. This is because 

Experts have already been paid by this point, and it is not possible to claim payments back. 

Experts' and candidates' memories remain fresh only up to a certain point. Longer periods lead to disagreements and misrepresentations of what really happened in-session.

The 24 hour rule protects our experts from fraud, as well as protects Prepfully from perpetual liability.

Is "my actual interview was nothing like the mock interview" a legitimate reason for requesting a refund?

To explain further - when this accusation is made, we investigate your target company/role's interview process to verify if the topics covered by the expert were (a) relevant and (b) in line with any request you might have provided through Prepfully. If they were, then a refund is not possible. However, if either of the two conditions above were not satisfied, you will be entitled to a refund. In this case too, a request must be made within 24 hours of the session being completed.

Please do note, it would be impossible for one expert to cover all possible topics, themes, or questions, that an actual interviewer might cover in the live interview, in a single mock interview. For some roles, candidates request several mock interviews to cover an array of topics. This can help you ensure greater coverage over topics which will happen in your actual interview. If you have a special request (eg. "portfolio review type interview" for a Product Designer role, or a "Product Sense" style interview for a Product Manager role), then you always have the option to send this through us in advance, and your expert would be happy to customize the interview based on this requirements.

Please give us details here, or email us at support@prepfully.com.

What if I did not find the session with the expert useful?

Costs of pause/reschedules/changes/cancellations:

From booking time - until the session time is locked in

Cancellation is FREE (PayPal doesn't refund payment fees though, usually around 5%)

From session time being locked in - until 24h prior to the session time

Reschedules, cancellations or changes cost 25$/change

From 24h before the session time - session time

Cancellations and reschedules cost 50% of the session price.

Reschedules and cancellations are not possible, unless the expert didn't show up.

Please reach out to support@prepfully.com for any questions or concerns, or if you encounter a bug.

The first reschedule is always free, and can be done up to 24 hours before the originally scheduled time. Cancellations are free until a session is picked up by an expert - after which there are fees associated.

What’s the reschedule and cancellation policy?

We collect payment at the time of scheduling, so that we can guarantee it for our experts. Therefore, the due date is always prior to a session, and if payment is not received by then, the session will be cancelled.

We collect payment at the time of scheduling, so that we can guarantee it for our experts.

We love to get feedback! We have a contact form– or just drop us a note at support@prepfully.com. We’ll try to get back within 24 hours :)

We have a contact form– or just drop us a note at support@prepfully.com.

How can I give any feedback to Prepfully?

Practice interviews will help you understand your current preparation level, and where you need to improve. However, during the practice interview session, we don’t expect experts to give detailed advice on how to improve. If you’re looking for specific/detailed advice - we recommend an ‘Expert Advice’ session.
We also explicitly ask our experts not to share any confidential information - this includes trade secrets, product roadmaps, financial information related to their employer and anything they deem sensitive. This protects them as well as you.

Practice interviews will help you understand your current preparation level, and where you need to improve. If you’re looking for specific/detailed advice - we recommend an ‘Expert Advice’ session.

What should I NOT expect from a practice interview?

Short answer - no.
All our experts are seasoned professionals and work at reputed companies - and they deserve to be fairly compensated for their knowledge and experience :)

We do have interview questions for nearly all top companies and roles. Check them out here.

Do I get some preparation material for the interview?

In this scenario - we recommend an Expert Advice session. Experts provide all kinds of interview related advice and guidance. Fill out the usual practice interview form, and mention that you’re looking for expert advice in the “Special Requests” section.

In this scenario - we recommend an Expert Advice session. 

​I’m not prepared enough to do a mock interview, but need some advice on how and what to prepare. What should I do?

Experts provide (some) verbal feedback at the end of the interview itself. We ask them to submit written feedback within 24 hours; although it sometimes (relatively rarely) takes longer. Written feedback for mock interviews will always contain a theoretical hiring decision; so that candidates can use this to assess their performance. However, experts won't repeat feedback they provide verbally; again in their written notes. 

PS - If you need feedback faster, we’d recommend flagging within the special requests section - we can ask experts to keep the last 5-10min of the session dedicated to more detailed verbal feedback.

Experts provide (some) verbal feedback at the end of the interview itself. We ask them to submit detailed written feedback within 24 hours. 

Expert advice sessions are not mock interviews, so experts won’t come prepared with any kind of interview questions.
We also explicitly ask our experts not to share any confidential information - this includes trade secrets, product roadmaps, financial information related to their employer and anything they deem sensitive. This protects them as well as you.

Expert advice sessions are not mock interviews, so experts won’t come prepared with any kind of interview questions.

What should I NOT expect from an Expert Advice session?

The Prepfully Expert Advice session is a 1- hour session in which you can request for expert advice on any aspect of your interview preparation. This could be expert guidelines on how to prepare for the interview, pro tips, general guidance, resource recommendations - whatever coaching you need.

The Prepfully Expert Advice session is a 1- hour session in which you can request for expert advice on any aspect of your interview preparation. 

What can I expect from an Expert Advice session?

Given that your interview is so close, we recommend scheduling a Practice Interview ASAP to gauge your preparation level. It might be worth scheduling a follow-up Expert Advice session to get tips and improve upon whatever constructive you receive.

Given that your interview is so close, we recommend scheduling a Practice Interview ASAP to gauge your preparation level.

My interview is in a week, should I take an Expert Advice session or a Practice Interview?

You can provide special requirements to your expert in the special requests field. 

For specific roles, you can also specify the interview type you're looking for (eg. for Engineering roles - coding, system design etc). Do note, some interview types are priced differently; eg. System design mocks are usually about 25$ higher than coding mocks since they rely on more senior experts who have sufficient expertise to take these sorts of interviews.

If you have a request to Prepfully, please send this to us via email. Some special requests we try to support include:

- Urgent requests i.e. less than 48 hours away. There is an extra fee of 50$ for sessions within the next 24h, and an extra fee of 25$ for requests within the next 48h.

- Experts from a specific location (usually free for Product and Engineering roles, but charged for roles with fewer experts - up to 100$ extra depending on geography)

- Experts with a specific experience level (25$ extra, and we can't always  guarantee this since we might not have an expert whom fulfils your request)

- Experts with a specific seniority title (For instance, if you select "UX designer", we will avoid matching you with "Sr. UX Designers" since they are priced differently. And the opposite works too; if you request a Sr Product Manager you won't be matched with a Junior or Core level Product Manager.)

- A specific expert profile (eg. one you might have seen on our YouTube channel, or a previous expert you might have encountered which you want to target or exclude). Exclusions cost 15$. Targeting a specific expert profile can cost between 20$ and 200$ extra depending on the expert.

Please note, if we're unable to fulfil your requirements, we'll always provide a list of alternative profile options to choose from over email. And if none of them work for you - we either won't collect payment, or issue a full refund if you've already paid.

How do I provide additional requirements?

You can "pause" a session if you think you'll use it at a future date. You can use a paused session any time across 3 years.

We just pause outreach to experts. You can resume the session directly from your session link anytime you want. Just make sure to update your latest availability.

This is only possible if your session hasn't been scheduled yet. 

How does pausing sessions work on Prepfully?

The discount depends on how many sessions you book, and the role for which you are interviewing.

For mocks with a first-session price of 99$, the discount is as follows:

5-7 sessions booked together: 50$ discount applied (~10% off)

8-10 sessions booked together: 100$ discount applied (~13% off)

11+ sessions booked together: 150$ discount applied (~15% off)

Sessions booked can be used across 1 year. However, they must be invoiced together i.e. paid in one go.

The first session doesn't count towards the bulk booking since it is already steeply discounted.

Profile-specific charges are waived in all bulk bookings (i.e. same expert, new expert etc). However, we can't guarantee specific/new experts for all sessions since this depends on expert availability - we'll try our best to achieve your requests.

If a session is cancelled/refunded for any reason - the discount will be removed or reduced first depending on total #sessions completed.

If you'd like to book additional sessions after completing the discounted ones, the price will default to the original.

If you'd like to book multiple sessions, and are interested in the discount level - please email us on support@prepfully.com. However, we'd always recommend doing 1 session first and assessing for yourself how useful the service is, before making a bulk booking.

Yes, between 10-25% off depending on how many sessions you book, and the role you are interviewing for.

Is there a discount for multiple bookings

I'd like to book multiple sessions. Can I get a discount?

We currently do not support reschedules. 

If you'd like to cancel, please let us know at least 24h before the session and we’ll communicate this to your peer. 

If you're unable to make it at the last minute, please join the session and let your peer know, and agree to a new slot between yourselves (the call link will remain active for the new slot). 

Please note: 2 consecutive no-shows or cancellations result in Peer Interviews access being revoked for 1 month.

We don't currently support reschedules. If you'd like to cancel, please let us know at least 24h before the session.

What's the reschedule and cancellation policy for peer practice session

What's the reschedule and cancellation policy?

A Peer Interviews session is a 90-minute session with a peer who is also interviewing for a similar role and company.

For the first 45 minutes - you will interview your peer based on their requirements, and provide feedback.

In the next 45 minutes - you'll be interviewed by your peer and receive feedback.

After the session, you'll receive written feedback and a "hiring decision" from each other.

It's a 1 hour and 30 minutes session where each of the participants interview each other and give feedback.

What should I expect from a peer practice session

What can I expect from a peer practice session?

Flag the candidate to us via support@prepfully.com with a screenshot and we’ll figure out what went wrong. Typically, 2 consecutive no-shows or cancellations result in Peer Interviews access being revoked from the candidate for 1 month.

Flag the candidate to us via support@prepfully.com with a screenshot

We leave it upto you and your peer to decide the question to be asked on the call - we suggest you do this in advance to maximize the use of the 1.5 hours.

No, you will have to find a suitable question beforehand according to your peer requirements.

Will Prepfully provide the question to be asked in the session

Will Prepfully provide the question to be asked in the session?

If your expert hasn't joined the session, please follow these steps

Stand by for 5-10min. Sometimes (especially on weekdays) they might simply be running late from a previous meeting. Do rest assured that they will provide a full 60-minute session to you.

Notify us. If the expert still hasn't shown up after 10 minutes - please take a screenshot, and reply to any of your confirmation or reminder emails to let us know. If we are online, we will help right away.

Drop off after waiting for 15-20min. We deeply apologize for this situation and will figure out a new slot for you immediately, ideally with a new expert. If you prefer a refund, we can also issue this right away. 

This happens super rarely (usually an expert facing some sort of emergency); but we know that doesn't make it any easier to bear.

Notify Prepfully. If the expert still hasn't shown up after 10 minutes - please take a screenshot, and reply to any of your confirmation or reminder emails to let us know. If we are online, we will help right away.

My expert hasn't joined the session, what should I do?

No. Some sessions were previously recorded when transcripts were requested (with coaches' approval, of course). This service is not offered on Prepfully at the moment. 

Peer interviews allow candidates to learn more about the job role and interview preparation by interacting with a peer interviewing for the same position. 

1. Practice for the actual interview round. 

2. Feedback from a peer enables them to prepare well and work on their weak points. 

3. Provides confidence and increases chances of selection. 

At Prepfully, peer interview practice sessions are free and flexible with unlimited sessions.

What are the advantages of peer interviews?

Peer interview is a robust practice to gain insightful feedback from peers (individuals) aspiring for a similar role. Peer interview practice signifies two or more individuals working together to reflect on their strengths and weaknesses. The process can play a significant role in developing and enhancing candidates' assessment skills. Peer interview practice comes in, to assist you in preparing for your interview, step-by-step! 

At Prepfully, peer interview practice connects you to relevant peers who have faced similar interview challenges and offers you live feedback as you practice. Prepfully matches peers based on role, company, experience, seniority. It guarantees a successful and excellent free and unlimited practice session every time.

Peer Interviews can help you gain insights - become more aware of the interview process, and gain more confidence & feedback, which can help you evaluate your strengths and weaknesses to prepare well for the interview rounds. 

Why do I need peer interview practice sessions? 

Both mock and peer interviews prepare you for actual interviews in your targeted organization and role. A mock interview is generally a paid interview practice model where the candidate's interviews are scheduled with experts from the target company and role. In comparison, peer interviews allow you to practice with peers preparing for the same role as you. 

What is the difference between a mock interview and a peer interview?

Prepfully is a dedicated interview preparation platform, preparing aspiring candidates for interviews through various services. 

The peer interview practice service on Prepfully has the following features

Spontaneous support and unlimited practice sessions 

The practice will help you build more confidence and learn the dos and don'ts throughout the peer interview.

You will understand the exact nature of the job role. 

Feedback will help you analyze your mistakes and prepare you to crack the interview better.

Why opt for peer interview practice at Prepfully?

The peer interviews services involve 2-3 steps.

 1. Candidates share details like role, company, and the type of session they wish to practice, along with selecting available slots.

2. Prepfully's algorithm matches you with a similar peer in one of the available slots. A session with the matched peer is scheduled. Further, both peers interview each other sharing comprehensive feedback for improvement.  

3. The whole process is spontaneous, and you can keep on repeating the process till you feel confident by scheduling unlimited free sessions. 

How do  peer interviews work on Prepfully?

Yes, the peer interview practice sessions are free, and you can schedule unlimited sessions with different candidates/ peers. 

Are the peer interview services free at Prepfully?

You can visit https://prepfully.com/peer-interviews

Step 1: Fill in your details, including role, company, and interview type you want to practice. 

Step 2: Share your availability for the next three days to book a slot.

Step 3: Practice with your peer after you have received your match. And repeat as Prepfully allows you to have unlimited free peer interview practice sessions. 

What is the process of scheduling a free peer interview at Prepfully?

In peer interview practice, Prepfully matches you with a peer/ candidate preparing for the same role as you through a robust algorithm considering the role, seniority, company, and availability.

Prepfully's algorithm will automatically match you with a peer for peer interview practice based on the role, company, and type of session you want to practice. 

It takes into account the level of experience, availability, and the number of sessions practiced by the candidate on the platform. The algorithm designed by Prepfully changes constantly so that you can have a great practice session expecting new learning with every session.

What is the process of matching me with a peer on the Prepfully platform?

The peer interview practice session is for one hour and thirty minutes. During the first half of the interview, you are the interviewee answering and sharing feedback with your peer, and during the second half, you interview your peer, asking questions. 

What is the duration of a peer interview practice session on Prepfully?

You currently do not need to signup to schedule a peer interview. You can schedule it directly from https://prepfully.com/peer-interviews

How do I sign up for the peer interview through Prepfully?

After scheduling the peer interview session on prepfully.com, you'll receive a confirmation email and calendar invites once you have been matched with a peer. You can confirm the invite and join the link to enter the session. 

How do I join the peer interview session?

At Prepfully, you can take as many peer interview practice sessions as you want - Unlimited sessions. Keeping your availability and preferences updated is all you need to do. Once scheduled, you will be matched with the best peer possible; chances of getting the same peer are low allowing more exposure of different peers to the candidate. 

How many sessions of the free peer interview practice can I take? Will I be matched with the same peer each time?

There is no rescheduling support for peer interview practice; if the candidates don't make it in time, they must join the session and let the peer know in case of any inconvenience. You are free to set a new slot on a new time window amongst yourselves. The link will be the same with the new timing. The candidates can also cancel the session 24 hours in advance and schedule a new session as per their availability.

Can I reschedule a peer interview session? How? 

In case of cancellation of a peer interview practice session, one must do it within 24 hours of the scheduled session by emailing support@prepfully.com. The Prepfully team will inform the peer and ensure that the session has been canceled. 

Can I cancel the session? What is the process of doing so?

During a peer interview practice session, kindly refrain from asking for personal details or exchanging confidential information.

What must I avoid during the peer interview practice session?

Frequently asked questions

General Questions →

Mock Interviews →

Expert Advice →

Peer Interviews →