Lots of stuff on Prepfully is free. Our interview Question Bank is completely free, as are the Interview Guides. For some of our products (which involve experts), there are fees associated. We’ve very competitive in our pricing though - and we offer no-questions-asked refunds if you ever feel you didn’t get the value you’re looking for.

Prepfully is the go-to place for your interview prep. We have interview questions, interview guides, and a panel of experts across pretty much all top companies and for all major roles, who provide practice interviews and advice. Our most popular product is the Mock Interview, where you get real-world practice with an expert who has either worked at, or is working at your target company and role - and is best suited for making sure you’re fully prepared to ace your interview!

Prepfully is the go-to place for your interview preparation through mock interviews.

The Prepfully Practice Interview is a 1-hour session with an expert.
An expert is someone who’s working at, or has recently worked at your target company in your target role, so they know how to best prepare for the interview.
The session is a simulation of a real-world interview. You’ll receive verbal and written feedback, and also what your experts’ hiring decision would have been, had this been a real interview.

The Prepfully Practice Interview is a 1-hour sesion replicating a real-world interview with an expert from your target company and role.


What can I expect from a practice interview?​

We go the extra mile to protect your privacy. All your data is protected. Our website is completely secure. If you use a product involving experts, we give you the option to share your resume so they can customize their advice to your background/ context – but if you don’t want to share it - no worries. We recommend practice interviews be done over audio. Full details in our privacy policy.

We go the extra mile to protect your privacy. All your data is protected. Our website is completely secure. 

All sessions involving experts are currently held over conferencing tools such as Google Meet. Once the session is confirmed, we send out a Google calendar invite to both the candidate & expert with a conference link.
To protect the privacy of both sides, we recommend audio, and perhaps screen-shares when necessary.

All sessions involving experts are currently held over conferencing tools such as Google Meet.

How do I connect with Prepfully’s experts?

We do this at our end. Just as we are committed to protect your privacy, we also protect our experts’ - and therefore we only share an anonymized profile and relevant experience with you once your session is booked.

We only share an anonymized profile and relevant experience with you once your session is booked.

It shouldn’t – we ask experts to declare a conflict of interest in their company if they are ever asked to be part of your actual hiring process.

Can a session with an expert working at my target company affect my hiring process?

Yes, we do share an anonymized profile of your expert, along with the sections of their experience which are relevant for your request. However, personal details are not revealed in order to protect their privacy. Check out our privacy policy for the full set of details.

we do share an anonymized profile of your expert, along with the sections of their experience which are relevant for your request.

Will I know the profile of the expert who’ll take my session?

This has literally happened exactly once until today. We’ve got a robust matching algorithm to ensure we find the best possible expert for your requirements.
However, you have the option to reject the expert within 24h of a session being scheduled - we’ll find a new expert for you. 

Please do note though, we can't inquire into our expert's specific teams in the company they're working in, since this constitutes confidential information, nor can we guarantee a certain level of experience (although we do of course support matching title ranges). 

You always have the option to cancel the session, and as with all cancellations requested by a candidate - we'll issue a full refund minus PayPal's transfer fees, if there are any.

We’ve got a robust matching algorithm to ensure we find the best possible expert for your requirements.

What if I do not find the expert profile suitable to take the session?

First off, we apologize for your negative experience.


Please give us details here, or email us at support@prepfully.com right after the interview. If you provide specifics of what went wrong within 24 hours of the session, and it's clear that your expert failed in delivering upon the requested mock interview experience, we will offer you a refund of value. A refund of value is where you tell us whatever you think the session was worth; we'll reach out to your expert to notify them, and then refund the difference. For instance, if you paid 100 USD for a session but there was a clear failure on the part of the expert to deliver a relevant interview experience, you can then tell us how much the interview was worth to you (eg. 70 USD), and we'll coordinate with the expert to refund the difference (eg. 30 USD). Please do note, your expert spent a lot of time in that session, so we ask you to be thoughtful of their time and effort invested too. However, it is your decision and we trust you to make the right one.

You will need to have filled out your written feedback form answering all relevant questions that you would have received immediately after the session.

You'll need to send us as many specifics regarding how the session didn't work as possible - we take refund requests very seriously, and need all possible information in order to have a deep discussion with your expert, so that where there was a genuine problem, they can learn from the experience and improve their services.

Both 1 and 2 must happen within 24 hours of your session being completed.

Important: Once 24 hours have passed, we can unfortunately not support refund requests. This is because 

Experts have already been paid by this point, and it is not possible to claim payments back. 

Experts' and candidates' memories remain fresh only up to a certain point. Longer periods lead to disagreements and misrepresentations of what really happened in-session.

The 24 hour rule protects our experts from fraud, as well as protects Prepfully from perpetual liability.

Is "my actual interview was nothing like the mock interview" a legitimate reason for requesting a refund?

To explain further - when this accusation is made, we investigate your target company/role's interview process to verify if the topics covered by the expert were (a) relevant and (b) in line with any special request you might have provided through Prepfully. If they were, then a refund is not possible. However, if either of the two conditions above were not satisfied, you will be entitled to a refund. In this case too, a request must be made within 24 hours of the session being completed.

Please do note, it would be impossible for one expert to cover all possible topics, themes, or questions, that an actual interviewer might cover in the live interview, in a single mock interview. For some roles, candidates request several mock interviews to cover an array of topics. This can help you ensure greater coverage over topics which will happen in your actual interview. If you have a special request (eg. "portfolio review type interview" for a Product Designer role, or a "Product Sense" style interview for a Product Manager role), then you always have the option to send this through us in advance, and your expert would be happy to customize the interview based on this requirements.

Please give us details here, or email us at support@prepfully.com.

What if I did not find the session with the expert useful?

The first reschedule is always free, and can be done up to 48 hours before the originally scheduled time. Additional reschedules require a fee of 15 USD for each reschedule.


Likewise, cancellation is free up to 48 hours before the scheduled slot. Please reach out to support@prepfully.com for any refund related requests. 

PS - For all refunds initiated by you, we issue the entire invoice amount minus PayPal's transfer fees (which are usually ~5% of the transaction value). If a refund occurs because of something going at our end, we bear PayPal's transfer fees on ourselves.

The first reschedule is always free, and can be done up to 48 hours before the originally scheduled time.

What’s the reschedule and cancellation policy?

We collect payment at the time of scheduling, so that we can guarantee it for our experts. Therefore, the due date is always prior to a session, and if payment is not received by then, the session will be cancelled.

We collect payment at the time of scheduling, so that we can guarantee it for our experts.

We love to get feedback! We have a contact form– or just drop us a note at support@prepfully.com. We’ll try to get back within 24 hours :)

We have a contact form– or just drop us a note at support@prepfully.com.

How can I give any feedback to Prepfully?

Prepfully is the go-to place for end-to-end interview preparation. Experts like you help candidates to hone their interview skills
If you’d like to become an expert - reach out to us at support@prepfully.com

Absolutely - we take privacy very seriously. Your personal details are completely secure with us and will never be shared with anyone without your consent.
We do share your broad profile (years of experience, role and title at companies you’ve worked at etc) with candidates, to assure them that they’re training with someone well qualified to help them out :)

Absolutely - we take privacy very seriously. Your personal details are completely secure with us and will never be shared with anyone without your consent.


Your remuneration per session varies based on the company and role for which you’re registered to help candidates. For details on what you can expect, please reach out to us at support@prepfully.com

Your remuneration per session varies based on the company and role for which you’re registered to help candidates. 

Sessions are generally 1-hour long. The content could be a Practice Interview or an Expert Advice Session based on the candidate’s requirement. We will notify you well in advance about any requirements requested by the candidate.

Sessions are generally 1-hour long. The content could be a Practice Interview or an Expert Advice Session based on the candidate’s requirement. 

We cannot commit to a specific number of sessions.

This is because our request volumes vary widely depending on which companies are hiring - and this pattern changes over time.

We’ve seen up to 30 requests within a single week for some roles though. And this is why we will always check with you to ensure you are available, before locking in a session.

If you aren't available for a session, just let us know which alternative timing might work instead, and we'll try to make something work out :)

We cannot commit to a specific number of sessions because requests vary widely depending on which companies are hiring for different roles at different points in time.

How many sessions can I expect per month?

No. We consider all experts as independent contractors, not employees.
Please do ensure you file taxes for any earnings through Prepfully based on the tax laws that you are bound by.

No. We consider all experts as independent contractors, not employees.

Does Prepfully file taxes on my behalf for my earnings on Prepfully

Does Prepfully file taxes on my behalf for my earnings on Prepfully?

Please reach out to us at support@prepfully.com and de-register you immediately.
We’re really sad that you wish to leave, though. We’d love to know what we could do to change your mind, and continue working with us at Prepfully!

Please reach out to us atsupport@prepfully.comand de-register you immediately.

How do I unregister myself as an expert on the platform?

We only schedule a session after checking your availability - so yes, it is super flexible. There’s no fixed hours of commitment required or expected.
We do ask you (as well as the candidate!) to be punctual, so that precious time is not wasted on either side.
Single sessions are 1-hour long, while for the Interview Package - the total time commitment depends upon the number of sessions that make up the package.

We only schedule a session after checking your availability - so yes, it is super flexible.

Are the session timings flexible? How many hours of commitment is needed?

The matching is done by Prepfully to ensure everyone’s privacy is protected. We'll make sure you're a good fit!

The matching is done by Prepfully to ensure everyone’s privacy is protected. 

We balance the amount candidates are willing to pay for practice/advice for different roles and companies with what a fair expectation from experts would be.


In case you feel that your experience justifies a higher remuneration, please let us know and we will evaluate your case on a special basis. We may ask you to establish your claim through a skill test/interview. Please do note that any special pricing will like reduce the number of candidates you receive requests from.

Please also note, if you operate on a higher price point than our recommended pricing, then we will transfer the risk of refund requests to you. Our default prices are carefully calibrated to ensure that if refund requests ever do occur, we at Prepfully are able to bear the load but still compensate experts for the time and effort they have invested. If you operate outside the calibrated price range, we will have to transfer refund requests to experts i.e. if a candidate requests a refund, we will have to issue it and will be unable to transfer payment for a session.

How do I get a higher remuneration than suggested by Prepfully?

Yes. We quote the remuneration in USD since we have experts from across the world, but we can transfer the equivalent amount in your preferred currency. Conversion charges would be borne by you.

Can I get my remuneration in a currency other than USD?

We currently use Google Meet for all sessions. Once the session is scheduled and confirmed, we send out a calendar invite with a Google Meet link to the candidate as well as the expert. We recommend audio calling to protect the privacy of the candidate as well as the expert, and use of video only if absolutely necessary and mutually agreed.

We currently use Google Meet for all sessions. 

At the moment, to protect the privacy of all individuals, we don’t support interactions between experts on candidates. If you support an interview package, we will set up a Slack channel to facilitate direct interaction. We eventually plan to roll out anonymized chat though - so stay tuned!

At the moment, to protect the privacy of all individuals, we don’t support interactions between experts on candidates. 

Can I connect with other fellow users on the platform?

There are different rules for different circumstances. We’ve currently got experts across the world and across 1000+ companies, including all the top ones, and we’ve never heard of anyone facing issues on this front.

However, if you are nervous about this, we encourage you to check the regulations around tax and side-incomes in your jurisdictions, or with your companies if it would help you feel more confident. We’ve heard from some experts who checked in their companies (such as Facebook and Google) that management has an ambivalent stance to providing advice, as long as confidential information isn’t disclosed, of course.

If at any point you’d like to de-register, let us know at support@prepfully.com and we’ll do so immediately.

There are different rules for different circumstances. We’ve currently got experts across the world and across 1000+ companies, including all the top ones, and we’ve never heard of anyone facing issues on this front.

In the rare circumstance that you’ve had a practice session with a candidate you are asked to interview at your company - we’d recommend you declare a once-off conflict to prevent any mishaps. Again, something that’s literally never happened till date.

we’d recommend you declare a once-off conflict to prevent any mishaps. 

Is there any potential conflict of interest?

Please don’t share any information which is considered confidential, proprietary or marked as ‘sensitive’ by your company. Your employment contract is a good guide on such categories. If it feels wrong to share, it’s probably better not to :)

Please don’t share any information which is considered confidential, proprietary or marked as ‘sensitive’ by your company.

Is there anything I shouldn’t share with the candidate?

We transfer payment via PayPal. We don’t usually support other modes of payments - but reach out to us at support@prepfully.com if this is an issue, and we will try to work something out.

Payments are transferred to your PayPal account as soon as we receive feedback from you for the candidate. We ask you to send this across to us within 24 hours of completing the session. If you’re unable to make the timeline, please let us know at support@prepfully.com

Practice interviews will help you understand your current preparation level, and where you need to improve. However, during the practice interview session, we don’t expect experts to give detailed advice on how to improve. If you’re looking for specific/detailed advice - we recommend an ‘Expert Advice’ session.
We also explicitly ask our experts not to share any confidential information - this includes trade secrets, product roadmaps, financial information related to their employer and anything they deem sensitive. This protects them as well as you.

Practice interviews will help you understand your current preparation level, and where you need to improve. If you’re looking for specific/detailed advice - we recommend an ‘Expert Advice’ session.

What should I NOT expect from a practice interview?

Short answer - no.
All our experts are seasoned professionals and work at reputed companies - and they deserve to be fairly compensated for their knowledge and experience :)

We do have interview questions for nearly all top companies and roles. Check them out here.

Do I get some preparation material for the interview?

The price depends on your target company & role. We’re super competitive in our rates, and pretty confident of the value we deliver. You can find the price for your target company and role here.

The price depends on your target company & role. We’re super competitive in our rates, and pretty confident of the value we deliver.

In this scenario - we recommend an Expert Advice session. Experts provide all kinds of interview related advice and guidance. Fill out the usual practice interview form, and mention that you’re looking for expert advice in the “Special Requests” section.

In this scenario - we recommend an Expert Advice session. 

​I’m not prepared enough to do a mock interview, but need some advice on how and what to prepare. What should I do?

Experts provide (some) verbal feedback at the end of the interview itself. We ask them to submit detailed written feedback within 24 hours. If you need feedback faster, we’d recommend flagging within the special requests section - we can ask experts to keep the last 5-10min of the session dedicated to more detailed verbal feedback.

Experts provide (some) verbal feedback at the end of the interview itself. We ask them to submit detailed written feedback within 24 hours. 

The Practice Interview session is 1-hour long. This session is typically a simulation of a real-world interview for the role and the company being targeted by the candidate. We ask you to briefly provide high-level verbal feedback to the candidate at the end of the Practice Interview.


After the session is completed, please fill out detailed written feedback for the candidate within 24 hours. We’ll trigger payment to you as soon as we receive the feedback.


Here’s a sample form for a practice interview session.

The Practice Interview session is 1-hour long. This session is typically a simulation of a real-world interview for the role and the company being targeted by the candidate.

What is expected of me for a practice interview session?

A practice Interview Session is intended to give candidates a feel of what the real interview for their target company and role is likely to be.
Practicing with an expert in their targeted role/company also gives candidates the best possible assessment of their preparedness level. The verbal and written feedback provide candidates with action points to work on. In a nutshell, the Practice Interview is a diagnostic tool which reveals areas requiring improvement.
However, experts are not expected to tell the candidates how to improve, or to coach them on their weak points. For guidance on ‘how to improve,’ candidates are offered our Expert Advice product.

A practice Interview Session is intended to give candidates a feel of what the real interview for their target company and role is likely to be.

What is NOT expected of me for a practice interview session?

Expert advice sessions are not mock interviews, so experts won’t come prepared with any kind of interview questions.
We also explicitly ask our experts not to share any confidential information - this includes trade secrets, product roadmaps, financial information related to their employer and anything they deem sensitive. This protects them as well as you.

Expert advice sessions are not mock interviews, so experts won’t come prepared with any kind of interview questions.

What should I NOT expect from an Expert Advice session?

Prepfully provides some free resources on our platform including Interview Question Banks for selected roles and companies. These have sample questions as well as previously asked questions. You are free to use these to frame your own questions, but please be aware that candidates have access to these too!

Prepfully provides some free resources on our platform including Interview Question Banks for selected roles and companies. 

Does Prepfully provide any preparation material for the interview?

The Prepfully Expert Advice session is a 1- hour session in which you can request for expert advice on any aspect of your interview preparation. This could be expert guidelines on how to prepare for the interview, pro tips, general guidance, resource recommendations - whatever coaching you need.

The Prepfully Expert Advice session is a 1- hour session in which you can request for expert advice on any aspect of your interview preparation. 

What can I expect from an Expert Advice session?

Given that your interview is so close, we recommend scheduling a Practice Interview ASAP to gauge your preparation level. It might be worth scheduling a follow-up Expert Advice session to get tips and improve upon whatever constructive you receive.

Given that your interview is so close, we recommend scheduling a Practice Interview ASAP to gauge your preparation level.

My interview is in a week, should I take an Expert Advice session or a Practice Interview?

The Expert Advice session does not require experts to conduct an interview simulation. The experts are also not expected to share any confidential or ‘sensitive’ company information.

The Expert Advice session does not require experts to conduct an interview simulation. 

What is NOT expected of me for an Expert Advice session?

In Expert Advice, candidates use their 1-hour session to seek guidance from the expert pertaining to the specific role/company interview they are preparing for. Here you are expected to resolve their specific queries and guide them about what and how to prepare, what should be focus areas and what not to do.
We ask candidates to tell us if they want expert help in any specific areas, and we pass this information to you while scheduling the session, so you have time to prepare.

In Expert Advice, candidates use their 1-hour session to seek guidance from the expert pertaining to the specific role/company interview they are preparing for. 

What is expected of me for an expert advice session?

Yes. We understand that you would have already shared your advice/feedback with the candidate during the session itself, but we still need the expert to fill our feedback form so that we can keep a record of the session at our end. It need not be as detailed as practice interview feedback but we still require some written feedback of the session to process the payment for that session.

Yes. We understand that you would have already shared your advice/feedback with the candidate during the session itself, but we still need the expert to fill our feedback form so that we can keep a record of the session at our end. I

Do I have to fill a feedback form for the Expert Advice too?

The Prepfully Interview Package is a series of sessions between you and the expert, to mentor you through all stages of your interview journey, and make sure you’re fully prepped to ace every step of the process.
The number, duration and content of the sessions is curated for the target company and role. For instance, PM roles generally require 5 sessions. Software engineering candidates often take up to 7 sessions to ensure they get the coding practice they need.
The first session is usually a diagnostic practice interview, followed by sessions specially designed to focus on your requirement. Based on expert evaluation and your needs, the following sessions could be practice interviews, expert advice, focus sessions or a combination of these.
To ensure that you have expert support throughout the process, we set up a Slack channel so that you can get in touch for resolution of any quick queries. Just request you to keep in mind the time zones, and remember, this helpline is only for really important stuff:)

The Prepfully Interview Package is a series of sessions between you and the expert, to mentor you through all stages of your interview journey, and make sure you’re fully prepped to ace every step of the process.

What can I expect from an Interview Package?

The payment for the entire package is due before the first session is scheduled, so that the expert can proceed to block time for multiple sessions with you.
Worry not though, we have a comprehensive cancellation and refund policy.

The payment for the entire package is due before the first session is scheduled, so that the expert can proceed to block time for multiple sessions with you.

For the duration of your Interview process, we establish a Slack channel between you and the expert. You can use this to update the expert on your progress, get your last-minute queries resolved, and also to schedule further sessions.

For the duration of your Interview process, we establish a Slack channel between you and the expert. 

How will I be in touch with the expert on an on-going basis?

You can contact us directly at support@prepfully.com with your requirements and we’ll set up a package for you.

I do not see the Interview Package product on the site. How do I access it?

Prepfully offers a comprehensive cancellation and refund policy for Interview Packages.
For any queries, please reach out at support@prepfully.com

Cancellation:

If you cancel before the package starts, you get a full refund as long as you let us know 48 hours in advance - after this, the first session will be charged.

If you cancel mid-package, all unused sessions are refunded.

If cancellation is requested by you, we issue the refund minus PayPal's transfer fees (which are usually ~5% of the transaction value)

If you complete the package but unfortunately don’t get an offer, we refund 20% of the package amount. We’ll need you to forward an email from your target company confirming that you didn’t receive an offer.

Here’s an example to demonstrate:
Data Engineer, Facebook. 5 session package for 750 USD

You will receive refund in the following scenarios:

If you cancel entire package, you will receive full refund of 750 USD, minus PayPal's transfer fees.

If you have completed 3 sessions, and decide to cancel (for any reason at all) - you’ll receive a refund of USD 300 (2 sessions @ 150 USD each), minus PayPal's transfer fees.

If you have completed all sessions of the package, but don’t receive an offer - send across the email from your recruiter and we’ll refund 20% of the package cost.

Prepfully offers a comprehensive cancellation and refund policy for Interview Packages.

What is the cancellation / refund policy?

For comprehensive expert support through all phases of your interview process, choose the Interview Package. You’ll have an experienced mentor ensuring you’re fully prepped for your interviews every step of the way.
We recommend that you first take a Practice interview or Expert advice session to get an idea of how useful the package would be for you. Let us know at support@prepfully.com and we’ll get you started!

For comprehensive expert support through all phases of your interview process, choose the Interview Package. 

Should I take the Interview Package product?

Share anything and everything that you feel will help the candidate crack the interview!

What kind of advice can I share with the candidate?

The Prepfully Interview Package consists of multiple sessions conducted during the candidate’s interview process at the target company. The expert is asked to customise the session contents to the candidate’s needs at different stages. This package is meant to provide all-round intensive training and seamless support to maximize success rate. In addition, we connect you with the candidate over a Slack channel, where you would be expected to help them resolve any quick queries over chat.
As you are involved with the candidate’s interview process from start to finish, the package calls for a higher standard of commitment compared to a practice interview. For instance, a 5-session package can take anything between 2-12 weeks to complete.
It’s very rewarding to see your mentees succeed in winning their dream jobs :)

The Prepfully Interview Package consists of multiple sessions conducted during the candidate’s interview process at the target company. The expert is asked to customise the session contents to the candidate’s needs at different stages. 

What is expected of me in an interview package?

The total time commitment required depends on the number of sessions included in the package (5 sessions being the most common package). So you would be asked to commit about 5 to 7 hours, mostly spent in the sessions, with some small bits of extra time being spent in answering follow ups from candidates’ over chat.

The total time commitment required depends on the number of sessions included in the package (5 sessions being the most common package). 

How much time commitment is needed for an interview package?

The total amount depends on your current remuneration per session, number of sessions included in the package as well as the final decision on the candidate hiring process at their target company.

Best explained through an example.
[Sample]: Interview package for Google PM: 300 USD, 5 sessions

Scenario 1
Candidate takes 2 sessions but is unable to pass the telephone interview.
They don’t need more sessions and cancel the package.
In this scenario, the candidate is refunded unused sessions, so the expert receives 120 USD

Scenario 2
Candidate takes all the 5 sessions, and goes till the onsite rounds, but unfortunately doesn’t receive an offer.
In this scenario, the expert receives 300 USD

Scenario 3
Candidate takes all the 5 sessions, and goes till the onsite rounds, and receives an offer.
In this case, the expert receives 300 USD + 60 USD (20% additional bonus) = 360 USD

The total amount depends on your current remuneration per session, number of sessions included in the package as well as the final decision on the candidate hiring process at their target company.


Your per session remuneration will be sent to you as soon as we receive the completed feedback form from you for every session. And if your candidate successfully passes the interview, you receive an additional 20% of the total package price as a bonus!

Your per session remuneration will be sent to you as soon as we receive the completed feedback form from you for every session.

What does the payment schedule look like?

Prepfully requests candidates to submit documents such as official mail from the recruiter, to prove the final status of their candidature.

How would I confirm whether the candidate got the job?

Please reach out to us at support@prepfully.com, and we’ll try our best to resolve the issue based on the situation.

Can I cancel my services if I feel I am not able to help the candidate?

We will forward the feedback we received from the candidate to you, so you can incorporate it (where viable) into future sessions.

However, after a refund is requested a second time; we will give you two choices for future sessions:

Option 1: The risk of refunds is transferred to you; i.e. if a candidate requests a refund - we will be unable to transfer payment for the session.

Option 2: We can pause reaching out to you for additional sessions after this point.

Do I still get paid if the candidate demands a refund?

Frequently asked questions

Candidates

General Questions →

Mock Interviews →

Expert Advice →

Interview Packages →

Experts

General Questions →

Mock Interviews →

Expert Advice →

Interview Packages →