Frequently asked questions

Yes, transcripts are available for some sessions, but not all. This is a beta feature we recently launched and are actively improving. Here's what you should know:

• We're currently testing different transcription providers to find the most reliable option. This means the transcription service might occasionally be unavailable or experience issues. We appreciate your patience as we work through these initial stages.
• Transcripts are typically available about 30 minutes after the session ends. Our system automatically processes the transcript using a service like Fireflies.ai, which takes up to 30 minutes.
• Due to privacy regulations, we need consent from coaches to provide transcripts. We're actively working to get more coaches on board. This means transcripts won't be available for all sessions.
  
  We understand the value of transcripts and are working hard to expand their availability. We appreciate your patience as we continue to improve this feature during the beta phase.