Privacy Policy

Last updated: 1 September 2025

Seldonian Tech Ltd. (“we”, “our” or “Seldonian”) is committed to protecting the privacy of all visitors to our website (“Website”, “Platform”).

Please read the following privacy policy (the “Privacy Policy”) which describes how Seldonian may collect and process the personal information you, the user provides when using the Service. This includes the Website and its subdomains, and any related content, software, applications, materials and/or services made available by Seldonian through the Website (the “Service(s)”).

We reserve the right to modify the Privacy Policy without notice by posting the changes on our Website.

This information is necessary for the adequate performance of the contract between you and Seldonian, to enable us to comply with legal obligations and given our legitimate interest in being able to provide and improve the functionalities of the Platform and Services.


By using the Services, you expressly and unequivocally agree to this privacy policy.

  1. INFORMATION WE COLLECT FROM YOU AND HOW WE USE IT

  1. General

In general, you may visit our Website without disclosing your identity or providing any personal information. However, you may be required to provide certain personal information if you choose to register an account, access or use specific products/services that require such information, or communicate with us by email or other means, as further described below. Like many websites, we also automatically collect certain information, which may be linked to you, through the servers and technologies used to operate and support the Services.

  1. Registering an Account and Other Functions

  1. To access the interviewing features and certain other functionalities of the Service, you will be required to register an account and provide certain personal information, such as your name, email address, age, target company, target role, and target locations. You may also choose to provide additional information during registration, including your geographical location and current employer.
  2. If you elect to use our calendar-linking scheduling tool and provide us with permission to access your online calendar (available for certain calendar providers), you hereby consent to us accessing certain public and private calendar information (including, but not limited to, event start and end times) solely for the purpose of facilitating interview scheduling via the Service.
  3. If you choose to link your Google Calendar to the Service, Seldonian will use Google’s OAuth [a]protocols to establish the connection. Seldonian will not use this information for any purpose inconsistent with this Privacy Policy, and will only display your Calendar information in accordance with your instructions. Seldonian will not read, edit, delete, or copy your calendar data without your express permission or as otherwise instructed by you.
  4. You may revoke Seldonian’s access at any time by removing permissions through your Google account or dashboard. In the course of providing the Service, we may collect certain personally identifiable information, including, but not limited to, your Gmail address, Google Calendar ID assigned by Google, and an access token.

  1. Information You Provide Through Interviews

If you choose to use the interviewing functions of the Service, you are solely responsible for the information you elect to disclose during such interviews. Any information shared in the course of an interview (whether by an interviewer or an interviewee, as applicable) shall not be considered confidential. While we take privacy and data protection seriously, you should be aware that we cannot control, and therefore cannot guarantee, that interviewers or interviewees will not disclose or otherwise share the information you provide during an interview with third parties. Seldonian shall not be responsible for protecting any such information that is disclosed by the Users during the interview.

  1. Session Transcriptions

We strive to maintain transparency and fairness in how we process and use session transcriptions. Below are the details of our transcription policy:

  1. Purpose of Transcriptions

Transcriptions may be created and used by the Company for the following purposes:

  1. To improve overall service quality and assist in refining interview techniques.
  2. To facilitate the training and onboarding of coaches.
  3. To generate anonymized insights for internal research and product development.
  4. For refund validation, including the review of transcripts to ensure fairness in addressing claims related to service quality and refund requests.
  5. For artificial intelligence training, whereby transcriptions may be used to train and improve AI models designed to enhance our Services. Such use will involve anonymization and other safeguards to protect personal identities.

  1. Rights

  1. Candidates: Candidates may request the suspension of transcription creation by contacting Seldonian at [email protected]. Please note that such requests may involve an additional charge due to the increased effort required by coaches during these sessions. As session transcripts will not be available to validate refund requests, sessions conducted without transcription will not be eligible for refunds.
  2. Coaches: Coaches may have limited ability to opt out of transcription where such transcription is required for compliance, service quality assurance, or AI training purposes.

  1. Data Security and Anonymization

  1. Transcriptions are anonymized, where feasible, to safeguard individual privacy.
  2. All transcription data is stored using appropriate technical and organizational security measures and is accessible only to authorized personnel or systems for the purposes specified in this Policy.
  3. For AI training and related purposes, all personal identifiers are removed to ensure that the data cannot reasonably be traced back to any individual.

  1. Transparency and Consent

By using this Website, you acknowledge and consent to the transcription practices and purposes described in this Policy. For any questions or concerns, you may contact us at [email protected].

  1. Commitment to Legal Compliance

We are committed to complying with applicable global data protection [b][c]regulations to ensure that your rights are respected, including but not limited to:

  1. GDPR Compliance: We process personal data lawfully, fairly, and transparently in accordance with the General Data Protection Regulation (GDPR). Transcriptions used for AI training or refund validation are anonymized where feasible, and users are informed of the specific purposes for which their data is processed.
  2. CCPA Compliance: In accordance with the California Consumer Privacy Act (CCPA), we disclose the use of personal data for AI training and other purposes as required. Users retain the right to access their data and exercise opt-out options as provided under the CCPA.

For further clarifications, or to exercise your rights under applicable data protection laws, please contact us at [email protected].

  1. Third Party Institutional Use

  1. Seldonian may provide certain functionality of the Service to, or administer the Service on behalf of, third-party institutions (“Third Party Institutions”)[d] for training, educational, or other related purposes (“Institutional Use”). This Privacy Policy does not govern the practices of such Third-Party Institutions or any Institutional Use.

  1. In connection with Institutional Use, and as directed by the applicable Third-Party Institution, we may share your interviews and related information, including any information you provide during interviews, with the Third-Party Institution and its staff. By using these Services, you consent to the transfer of your personal data with such Third-Party Institutions. Third Party Institutions may, in turn, share your interviews and the information you choose to disclose during such interviews with their staff or other third parties.

  1. We do not control, and are not responsible for, the privacy policies or practices of any Third Party Institution, nor have we reviewed them. If you use the Service as part of an Institutional Use, you acknowledge and agree that such use is at your own risk. If you are uncertain as to whether your use of the Service constitutes an Institutional Use, you may contact us with your questions as set forth in Section 8 (Contacts) below.

  1. How We Use and Share Your Information

  1. We will take all steps reasonably necessary to ensure your personal data is processed fairly and lawfully, in accordance with the Data Protection Law DIFC Law No. 5 of 2020 (DIFC DP Law) as amended from time to time, other applicable laws and this Privacy Policy.
  2. We may use any information collected about you, or about your use of the Service, in connection with the operation and management of our business, the improvement of the Service, and for other purposes consistent with the administration of the Service. Specifically, such information may be used for the following purposes:
  1. Ensuring the security and protection of personnel, assets, and resources;
  2. Regulatory compliance and monitoring activities;
  3. Compliance with applicable legal requirements, or in connection with defending or pursuing legal claims; and
  4. Supporting academic research related to industry hiring and associated business practices, which may include the sharing of aggregated or otherwise anonymized information with third parties.
  1. If you register for an account, we may use the contact information you provide to notify you regarding system downtime, performance enhancements, or other service-related matters. If you register for an account or subscribe to our mailing lists, we may also use your information to notify you about Website functionality changes, new products or services, or promotional offers we believe may be of interest to you, subject to the opt-out rights set forth in Section 9.1 (User Rights and Preferences) below.

  1. We may also create non-identifiable demographic information from the information we collect, such as ZIP code, domicile, age, gender, preferences, and interests. Such aggregated or anonymized information may be used or shared with affiliates, advertisers, business partners, or unaffiliated third parties for our or their business purposes, including academic, research, marketing, or similar purposes.

  1. Additionally, we may engage third-party processors to handle information on our behalf for purposes such as improving the Service. Our server logs automatically capture technical information, including your operating system, browser software, IP (Internet Protocol) address, details of the device used to access the Service, and the full Uniform Resource Locator (URL) clickstream to, through, and from our Website (including date and time). This information may be used to improve server performance, enhance user experience, and administer the Service.

  1. Cookies and Third Party Service Providers

Like many online services, we use application logs, “cookies,” and other tracking technologies both for the purposes described above and to enhance the overall functionality of the Service.

Cookies are small text files containing limited amounts of information that may be downloaded to your device when you visit a website. The cookies we use are essential to enable you to navigate the Website and use its features, such as accessing secure areas. Although you may disable cookies through your browser’s preferences or options menu, doing so may limit your ability to access or use certain features of the Service.

Web Analytics: We may also use third-party hosted web analytics services, including Google Analytics and Heap Analytics.[e]

  1. Google Analytics: This service, provided by Google, Inc. (“Google”), uses cookies to analyze how users interact with the Service. Information generated by the cookies about your use of the Website (including your IP address) is transmitted to and stored by Google on its servers. Google uses this information to evaluate your use of the Service, to compile reports on Website activity for us, and to provide additional services relating to Website activity and internet usage. Google may also transfer this information to third parties where required by law or where such third parties process information on Google’s behalf. Google does not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser; however, please note that if you do this you may not be able to use the full functionality of the Service. By using the Service, you consent to the processing of data about you by Google in the manner and for the purposes described above.
  2. Heap Analytics: We also use Heap Analytics to monitor Website usage, identify performance issues, and optimize user experience. Heap Analytics may store session cookies or other cookie types on your device for the purpose of collecting usage data and providing us with insights that allow us to improve and enhance the Service.

  1. Other Reasons We May Share Your Information

  1. We may transfer the information we hold about you in connection with a merger, acquisition, divestiture, restructuring, reorganization, or other sale or transfer of some or all of Seldonian’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding. In such circumstances, information held by Seldonian about Service users may be among the assets transferred.

  1. We also reserve the right to disclose personal information where required to do so by applicable law, regulation, legal process, or at the request of regulatory authorities or law enforcement agencies.

  1. LINKS

  1. Links to websites not operated by or on behalf of Seldonian (“Third Party Sites”) may be provided solely for your convenience. If you choose to use these links, you will leave our Website. This Privacy Policy does not apply to Third Party Sites. We have not reviewed, and do not control, such sites and are not responsible for their content, privacy policies, or practices.
  2. We do not endorse or make any representations regarding Third Party Sites, the information, software, products, or materials found on them, or any results that may be obtained from their use. If you decide to access any Third-Party Site linked from our Website, you acknowledge and agree that you do so entirely at your own risk.

  1. TRANSFER OF INFORMATION ACROSS NATIONAL BORDERS

  1. In order to conduct our operations and fulfil our regulatory obligations, we may transfer the personal data described in this Privacy Policy to and from, and process and store it in, the United Arab Emirates (where applicable or required) and with processors in other countries, some of which may have less protective data protection laws than those where you may reside. In all such cases, and generally for any processing operations, we take appropriate security measures to protect your personal data in accordance with this Privacy Notice and the DIFC DP Law including by entering into standard contractual clauses approved by the DIFC Commissioner of Data Protection with the recipients of your personal data. You may contact us using the details provided under Section 8 below if you would like to obtain a copy of our standard contractual clauses.

  1. CHILDREN'S PRIVACY

  1. We are committed to complying with the Section 38(2) of the DIFC DP Laws which lays down that minors are granted an absolute right to object to automated processing.

  1. We encourage parents and schools to supervise children’s online activities and to consider tools and resources that help provide a safer, child-friendly online environment.

  1. "DO NOT TRACK" OR "DNT" TECHNOLOGY

The Service does not currently respond to “Do Not Track” (“DNT”) signals or similar browser settings.

  1. SECURITY

The Service is not intended for the storage of sensitive personal information, such as financial, health, or educational records, and you should not use the Service for such purposes. While we implement commercially reasonable measures to safeguard your personal information, we cannot and do not guarantee that these measures will prevent all unauthorized access, disclosure, alteration, or destruction of information.

  1. CONSENT AND CHANGES TO THIS POLICY

  1. To the extent permitted by applicable law, by using the Service you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.
  2. We may update this Privacy Policy from time to time. Any material changes will be reflected at the top of this Privacy Policy, and we will prominently post notice of such changes at the time they are implemented. Unless otherwise specified, all changes will take effect upon posting. Personal information collected under a prior version of this Privacy Policy will thereafter be subject to the terms of the updated Privacy Policy.

  1. CONTACTS

To request access to personal data relating to you that is processed by Seldonian, or if you have any questions regarding the handling of your personal information, please contact us at [email protected].

  1. USER RIGHTS AND PREFERENCES

  1. If you are a registered user, you may access and update your registration information, as well as manage your preferences for receiving emails or other communications from us, either through the Service or by contacting us at suppo[email protected]. We will take commercially reasonable steps to implement your opt-out or update requests promptly; however, you may continue to receive certain communications for up to ten (10) business days while your request is being processed.

  1. Where applicable under law, you may also request that your personal information be erased, rectified, amended, or completed. To exercise these rights or to contact us regarding your personal information, please email us at [email protected]..