Frequently asked questions

How do I provide additional requirements?

You can provide special requirements to your expert in the special requests field.

For specific roles, you can also specify the interview type you're looking for (eg. for Engineering roles - coding, system design etc). Do note, some interview types are priced differently; eg. System design mocks are usually about 20$ higher than coding mocks since they rely on more senior experts who have sufficient expertise to take these sorts of interviews.

If you have a request to Prepfully, please send this to us via email. Some special requests we try to support include:

- Urgent requests i.e. less than 48 hours away. There is an extra fee of 50$ for sessions within the next 24h, and an extra fee of 25$ for requests within the next 48h.

- Experts from a specific location (no extra charge, but we can't always guarantee this since we often don't have experts covering all geographies)

- Experts with a specific experience level (25$ extra, and we can't always guarantee this since we might not have an expert whom fulfils your request)

- Experts with a specific seniority title (please select this directly when choosing the role. For instance, if you select "UX designer", we will avoid matching you with "Sr. UX Designers" since they are priced differently.

- A specific expert profile (eg. one you might have seen on our YouTube channel, or a previous expert you might have encountered which you want to target or exclude). Exclusions cost 15$. Targeting a specific expert profile can cost between 20$ and 200$ extra depending on the expert.