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Behavioral
3 years ago
Which metric would you use to measure success?
Frontend EngineerData ScientistFull Stack Software EngineerProgram Manager

ServiceNow

Faire

Databricks

+1

Success could be measured in multiple different factors. An engineer or a resource would be performing very well in the team, stupendous technically but their relationship with the team should also be desirable. They should be open to collaborate, have good relationship, trust with the team, help cross functional team for collaborating with multiple business teams. Should be able to understand the problem providing right solution at right time, mentoring others in the team and always posses the ability to communicate with at most clarity. 

All of this is a 360 degree feedback that one could be considered successful working in an organisation.

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3 years ago
Behavioral
3 years ago
How did you learn from a recent failure? How does it help you in your new Frontend Engineer role?
Frontend Engineer

ServiceNow

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3 years ago
Behavioral
3 years ago
In order to build trust with a team, how do you get started?
Frontend EngineerData Engineering ManagerEngineering ManagerUX Designer

ServiceNow

Western Digital Logo

Western Digital

FleetSmith Logo

FleetSmith

+19

To earn trust within a team, I believe it’s important to start with a small, achievable task and deliver a high-quality result on time. Once I’ve proven that I can deliver reliably, I gradually take on more complex tasks, building credibility along the way.

Equally important is asking the right questions and actively participating as a team member. At XYZ, when I joined a new team, I gained trust by ensuring that we only committed to tasks we could realistically deliver. Once we met our goals, I took the initiative to showcase our accomplishments to leadership, highlighting the team’s impact and visibility.

By consistently delivering results and advocating for the team, I was able to earn the trust of both my teammates and leadership.

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3 years ago
Behavioral
3 years ago
Share a project you are proud of.
Frontend EngineerTechnical Program ManagerSoftware EngineerProduct Manager

ServiceNow

Electronic Arts Logo

Electronic Arts

Dropbox Logo

Dropbox

+1

I look after our email platform and our existing solution wasn't flexible enough to handle targeted messages at scale. We were missing an opportunity with users to send personalised messages at the right time to help increase engagement. I embarked on a project to implement a new marketing automation software. This project required alignment across our product, data, retail, security and legal teams. I spent time researching the availble tools in the marketing and workshopping requirements with relevant stakeholders, we created an RFP and sent to a number of suppliers. Each round of the RFP I assigned a score to the company and gathered feedback from stakeholders. This ensured the decision making process was fair and we had strong evidence when sharing the business case to senior leadership.

Once we decided on the supplier, I was responsible for implementing the tool which required support across various teams within the business. Implementing something cross-functionally

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3 years ago
Behavioral
3 years ago
If a coworker frequently arrives late to a scheduled meeting, what would you do?
Frontend EngineerProgram ManagerData ScientistFull Stack Software Engineer

ServiceNow

SailPoint Logo

SailPoint

Flexport Logo

Flexport

I would talk to him 1:1 and mention that I have noticed that and would like to know if there is any reason. 

if the coworker has no reason I would explain the disadv of arriving late and Ala him to be on time 

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3 years ago
Behavioral
3 years ago
I'd like to hear about a time you led a team.
Frontend EngineerUX ResearcherEngineering ManagerUX Designer

ServiceNow

PagerDuty Logo

PagerDuty

ChannelAdvisor Logo

ChannelAdvisor

i was head of events in a student activity called aces and it was a magnificent experience as i gathered a team wich i chose by myself and my partner as they all were hardworkers and creative thinkers of course we had some trouble with them as some of them were being lazy about doing there tasks or procranstinating but we were able to motivate them each time so they would give their best

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3 years ago
Behavioral
3 years ago
Why do you feel ServiceNow is the right fit for you?
Frontend Engineer

ServiceNow

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3 years ago
Behavioral
3 years ago
I would like to hear a story about a time you were challenged in public.
Frontend EngineerData Science ManagerML Engineering ManagerData Engineering Manager

ServiceNow

Orange Logo

Orange

Nubank Logo

Nubank

+4

At Auctane, when during the re-architecture presentation I presented that we should be using ElasticSearch for advanced search and reporting features - a Sr. Manager from another team challenged this choice and said that it cannot serve, the company had tried to host and operate in our Data center before and failed - I had this data and presented that facts - I told that ELK cluster can scale horizontally and since this time we would be using AWS managed Elastic Search operations would reduce for our team. By preparing for this meeting and having some prior knowledege did help me answer this question and gain trust by the larger team.

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3 years ago
Behavioral
3 years ago
Why do you want to work at ServiceNow?
Frontend Engineer

ServiceNow

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3 years ago
Behavioral
3 years ago
Do you have a project that you're especially proud of? Why so?
Frontend EngineerTechnical Program ManagerSoftware EngineerProduct Manager

ServiceNow

Illumina Logo

Illumina

Articulate Logo

Articulate

+6

The accomplishment that I am most proud of is when my manager asked me to move to Malaysia to set up a new Factory and the Operations department in Kuala Lumpur.

It was my job to get all licenses and permits required to allow our factory to run under the country's regulations. I had to define the different roles needed like Product, Process, Quality, and Planning engineers. In addition, it was also my responsibility to manage the transfer of 3 different product lines from China to Malaysia.

To make that happen, I kicked off the project with the stakeholders to define the goals, budget, and plan for the opening of the new factory. I defined all milestones, and I collaborated with HR team to define the total HC needed, the different roles, the timeline for each incorporation, and the budget. With the Legal department, I worked closely to get the licenses and permits required for our company to operate in Malaysia. Together with the Operations team, I worked on the factory layout, material readiness, staff training, and the assembly lines transfer plan from China to Malaysia.

After 9 months of deep collaboration with cross-functional teams, I completed the project on time and within budget. It was a great learning opportunity that challenged my program management and leadership skills. Finally, the transfer resulted in a cost down of 5% for our customer in the products transferred to Malaysia.

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3 years ago

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*All interview questions are submitted by recent ServiceNow Frontend Engineer candidates, labelled and categorized by Prepfully, and then published after being verified by Frontend Engineers at ServiceNow.

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