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Behavioral
3 years ago
Please tell me about an instance where you showed ownership
Data EngineerTechnical Program ManagerSoftware EngineerProduct Manager

Meta

Google

Instacart

+11

At my current job one of our biggest customer raised the  issue they were facing in our notification service. The issue was they were not receiving any notifications from our system on their new infrastructure. Their production infra was working fine.

I reviewed their configuration and everything was looking fine at the same time we hadn't done any changes to on our end which could cause this issue. Since their contract was up for renewal the issue, we needed quick resolution. I setup a live debugging session with customer to understand the issue in detail and their new infrastructure. After the first call it was clear that the issue was happening during https handshake or at network layer. To keep the momentum going I setup recurring call with with them and assured them that we are treating this as a high priority. On the next call I involved our security expert and SRE team for further debugging. However the issue not futher progress was made, at this point I insisted SRE team that we contact Azure support to understand if there is any issue at the tcp layer. Azure team looked at the turned on debug logs and found that our network was default MTU (maximum transmission unit) was higher than customers network MTU and customer network was dropping packets.

Finally I worked with SRE team to lower our MTU to match the customer configuration and ran tests. After the config change issue was resolved, our customer confirmed that they could see the notifications. This was really difficult issue I had ran across but I worked with various teams to get to the bottom of it and delivered results to customers satisfaction.

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3 years ago
Behavioral
3 years ago
What is your most significant achievement?
Data EngineerProgram ManagerFrontend EngineerFull Stack Software Engineer

Google

Flexport

Apple

+5

During my career I manage a large number of projects, but one of the most challenging ones was the development and launch of a Telematic Control Unit for an important car maker in Japan. The project is important to me due to technical challenges we faced, the skills I applied and the impact on the company.

As Program manager my role was to lead a cross-functional team including Design Engineers, SW Engineers, Operations teams, Material procurement teams, quality and logistics, among others to successfully launch the product to mass production.

First, I kicked-off the project. For that, I shared with the team the project scope, the goals to achieve, I shared the project plan with key milestones and defined the roles and responsibilities for the different team members.

During execution, to maintain a clear communication, I set up design review sessions with the entire engineering organization to ensure everyone was aligned and fixing potential issues in advance. Besides, I led a weekly core-team meeting where we assigned tasks to team members, and setting clear deadlines for each task. To make these tasks easier to manage, I made sure tasks were broken down into manageable sizes with clear descriptions and acceptance criteria. This helped the team to stay focus on their deliveries and maintain speed.

Another important part was to manages Risks. I worked with the team to identify and classify possible risk that might impact to the project deliverables. We defined a Risk matrix to monitor during the development process, and also a project board with the main KPIs to achieve during each stage of the project.

To ensure quality, we defined different testing processes focused on the design, and the process. We installed specific quality check for the documents and devices delivered for each of the milestones of the PDP, as well as a clear quality control in mass production.

Finally, for transparency, I reported on monthly basis to our company leaders and customer about the project status, focusing on Timing, cost, quality and scope.

By employing these strategies, we successfully launched our module on time matching with all the requirements defined by our customer. This was a great example of teamworking, and taught me the importance of breaking down large projects into smaller and easy to manage pieces. Transparent and clear communication was also a great lesson learned. This approach helped me to improve in leading teams through complex problems.

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3 years ago
Behavioral
3 years ago
If you receive an offer from Meta, how long do you think you'll stay here?
Data Engineer

Meta

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3 years ago
Behavioral
3 years ago
What do you think are your top 3 personality traits that make you succeed? How do they align with Meta?
Data Engineer

Meta

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3 years ago
Behavioral
3 years ago
What do you know about Meta?
Data Engineer

Meta

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3 years ago
Behavioral
3 years ago
Describe a time when you managed a team.
Data EngineerUX ResearcherEngineering ManagerUX Designer

Meta

Reddit Logo

Reddit

Asana Logo

Asana

i was head of events in a student activity called aces and it was a magnificent experience as i gathered a team wich i chose by myself and my partner as they all were hardworkers and creative thinkers of course we had some trouble with them as some of them were being lazy about doing there tasks or procranstinating but we were able to motivate them each time so they would give their best

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3 years ago
Behavioral
3 years ago
Why are you looking for a job at the moment?
Data EngineerData Science ManagerEngineering ManagerUX Designer

Google

Spotify Logo

Spotify

Shopify Logo

Shopify

I have been working on same project since last 3 years, I want to explore different projects and learn new skills and Technologies with current market trends

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3 years ago
Behavioral
3 years ago
In your opinion, how would you improve Google?
Data Engineer

Google

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3 years ago
Behavioral
3 years ago
How would you improve Google if you were to get the Data Engineer job?
Data Engineer

Google

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3 years ago
Behavioral
3 years ago
If you were to get the Data Engineer job, how would you improve Meta?
Data Engineer

Meta

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3 years ago

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