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Behavioral
7 months ago
What do you know about Pine Labs?
Software Engineer

Pine Labs

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7 months ago
Behavioral
7 months ago
Tell us about some unpleasant feedback that you received?
Software EngineerEngineering ManagerUX DesignerUX Researcher

Pine Labs

Sprout Social

NCR

In the first company I worked as tech lead, even though my performance rating was good, I received a 360 degree feedback on my interpersonal skills as well. One of them said that I sounded a bit rude in couple of discussions. When I asked for the instances, I got examples where I got the feedback from and not whom. So I had to explain my manager that it was not intentional and the aggressive demanding nature of mine could have been perceived as rude. But I considered the feedback and identified, corrected myself, toned down the way I speak in certain instances which made a set of teams in my org ex: production support teams reach out to me more often now for guidance. So this helped me gain valuable experience and unlock a totally different perspective in terms of collaboration with other squads in the company.

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7 months ago
Behavioral
7 months ago
If a coworker frequently arrives late to a scheduled meeting, what would you do?
Software EngineerFull Stack Software EngineerProgram ManagerFrontend Engineer

Pine Labs

SailPoint Logo

SailPoint

Flexport Logo

Flexport

I would talk to him 1:1 and mention that I have noticed that and would like to know if there is any reason. 

if the coworker has no reason I would explain the disadv of arriving late and Ala him to be on time 

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7 months ago
Behavioral
7 months ago
How do your short term goals support your long term goals?
Software EngineerFull Stack Software EngineerFrontend EngineerProgram Manager

Pine Labs

SurveyMonkey Logo

SurveyMonkey

Unity Technologies Logo

Unity Technologies

+1

Having a long-term goal clearly set, breaking it down into near-term goals helps visualize our progress and what is expected on a day-to-day basis. By hitting the near-term goals I'll understand and grasp the depth, gain insights from the stakeholders, and would be able to achieve the long-term goal. setting near-term goals also help analyze trade-offs along the way

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7 months ago
Behavioral
8 months ago
In your opinion, what are some of the key success indicators for someone in the Software Engineer role?
Software Engineer

Pine Labs

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8 months ago
Behavioral
8 months ago
How are you convinced that Pine Labs is the right fit for you?
Software Engineer

Pine Labs

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8 months ago
Behavioral
8 months ago
Are your experiences aligned with the values of Pine Labs?
Software Engineer

Pine Labs

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8 months ago
Behavioral
9 months ago
Describe an occasion when you took ownership
Software EngineerFull Stack Software EngineerTechnical Program ManagerProduct Manager

Pine Labs

ApplyBoard Logo

ApplyBoard

Naspers Logo

Naspers

+11

At my current job one of our biggest customer raised the  issue they were facing in our notification service. The issue was they were not receiving any notifications from our system on their new infrastructure. Their production infra was working fine.

I reviewed their configuration and everything was looking fine at the same time we hadn't done any changes to on our end which could cause this issue. Since their contract was up for renewal the issue, we needed quick resolution. I setup a live debugging session with customer to understand the issue in detail and their new infrastructure. After the first call it was clear that the issue was happening during https handshake or at network layer. To keep the momentum going I setup recurring call with with them and assured them that we are treating this as a high priority. On the next call I involved our security expert and SRE team for further debugging. However the issue not futher progress was made, at this point I insisted SRE team that we contact Azure support to understand if there is any issue at the tcp layer. Azure team looked at the turned on debug logs and found that our network was default MTU (maximum transmission unit) was higher than customers network MTU and customer network was dropping packets.

Finally I worked with SRE team to lower our MTU to match the customer configuration and ran tests. After the config change issue was resolved, our customer confirmed that they could see the notifications. This was really difficult issue I had ran across but I worked with various teams to get to the bottom of it and delivered results to customers satisfaction.

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9 months ago
Behavioral
9 months ago
Where do you see your greatest accomplishment? Why?
Software EngineerFull Stack Software EngineerProgram ManagerFrontend Engineer

Pine Labs

Cognizant Logo

Cognizant

Babylon Health Logo

Babylon Health

+5

During my career I manage a large number of projects, but one of the most challenging ones was the development and launch of a Telematic Control Unit for an important car maker in Japan. The project is important to me due to technical challenges we faced, the skills I applied and the impact on the company.

As Program manager my role was to lead a cross-functional team including Design Engineers, SW Engineers, Operations teams, Material procurement teams, quality and logistics, among others to successfully launch the product to mass production.

First, I kicked-off the project. For that, I shared with the team the project scope, the goals to achieve, I shared the project plan with key milestones and defined the roles and responsibilities for the different team members.

During execution, to maintain a clear communication, I set up design review sessions with the entire engineering organization to ensure everyone was aligned and fixing potential issues in advance. Besides, I led a weekly core-team meeting where we assigned tasks to team members, and setting clear deadlines for each task. To make these tasks easier to manage, I made sure tasks were broken down into manageable sizes with clear descriptions and acceptance criteria. This helped the team to stay focus on their deliveries and maintain speed.

Another important part was to manages Risks. I worked with the team to identify and classify possible risk that might impact to the project deliverables. We defined a Risk matrix to monitor during the development process, and also a project board with the main KPIs to achieve during each stage of the project.

To ensure quality, we defined different testing processes focused on the design, and the process. We installed specific quality check for the documents and devices delivered for each of the milestones of the PDP, as well as a clear quality control in mass production.

Finally, for transparency, I reported on monthly basis to our company leaders and customer about the project status, focusing on Timing, cost, quality and scope.

By employing these strategies, we successfully launched our module on time matching with all the requirements defined by our customer. This was a great example of teamworking, and taught me the importance of breaking down large projects into smaller and easy to manage pieces. Transparent and clear communication was also a great lesson learned. This approach helped me to improve in leading teams through complex problems.

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9 months ago
Behavioral
10 months ago
Let me know about a time when you had to act quickly.
Software EngineerFull Stack Software EngineerFrontend EngineerProgram Manager

Pine Labs

MasterClass Logo

MasterClass

Marketo Logo

Marketo

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10 months ago

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*All interview questions are submitted by recent Pine Labs Software Engineer candidates, labelled and categorized by Prepfully, and then published after being verified by Software Engineers at Pine Labs.

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