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SituationalProblem Solving

8 months ago

Suppose a customer demands a refund for a product that’s outside of the return policy at Zendesk. What would be your next steps?

Customer Experience LeadCustomer Service Representative

Zendesk

Fractal

Verizon

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8 months ago

Behavioral

8 months ago

In your next job at Zendesk, what are you looking for?

Data Scientist

Zendesk

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8 months ago

ML Knowledge

8 months ago

In the context of machine learning, what is gradient boost and how does it function?

Machine Learning Engineer

Zendesk

Pluralsight

Elastic

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8 months ago

Analytical

8 months ago

Explain your mindset regarding data-driven decision-making in your current position.

Product Marketing Manager

Zendesk

SAP Concur

Livspace

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8 months ago

Behavioral

8 months ago

How is your experience aligned with the values of Zendesk?

Data Scientist

Zendesk

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8 months ago

ML Knowledge

8 months ago

What do you know about the attention mechanism used in neural networks?

Machine Learning Engineer

Zendesk

Panasonic

Rovio

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8 months ago

Behavioral

8 months ago

Could you explain why your ideal company might be Zendesk?

Software Engineer

Zendesk

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8 months ago

Javascript

8 months ago

What strategy would you use to identify the unique integer in an array with duplicates?

Frontend Engineer

Zendesk

LG Electronics

Indeed.com

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8 months ago

Skills

8 months ago

How have past mistakes influenced your approach to UX research?

UX Researcher

Zendesk

Acorns

Kraken

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8 months ago

Behavioral

8 months ago

Could you tell me about a project you are very proud of?

Full Stack Software EngineerTechnical Program ManagerSoftware EngineerProduct Manager

Zendesk

Illumina

Articulate

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8 months ago

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^*All interview questions are submitted by recent Zendesk candidates, labelled and categorized by Prepfully, and then published after verification by current and ex-Zendesk employees.