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Behavioral
9 months ago
Tell me about a project you are really proud of.
Full Stack Software EngineerTechnical Program ManagerSoftware EngineerProduct Manager

Support.com

Electronic Arts

Dropbox

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9 months ago
Behavioral
9 months ago
In your opinion, what are your top three personal qualities that help you succeed? How do those traits align with Support.com's values?
Full Stack Software Engineer

Support.com

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9 months ago
Behavioral
9 months ago
Please tell me about a time when you were challenged while in public.
Full Stack Software EngineerData Science ManagerML Engineering ManagerData Engineering Manager

Support.com

Orange Logo

Orange

Nubank Logo

Nubank

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9 months ago
Behavioral
10 months ago
Describe how you see your career development over the next five years and how Support.com fits into that?
Full Stack Software Engineer

Support.com

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10 months ago
Behavioral
10 months ago
Describe a time when you went above and beyond the call of duty
Full Stack Software EngineerProgram ManagerFrontend EngineerData Scientist

Support.com

Figma Logo

Figma

Duolingo Logo

Duolingo

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10 months ago
Behavioral
10 months ago
When have you made a decision that didn't turn out the way you expected? What did you learn from that experience?
Full Stack Software EngineerData Science ManagerEngineering ManagerUX Designer

Support.com

Trackmaven Logo

Trackmaven

Okta Logo

Okta

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10 months ago
Behavioral
a year ago
Is there anything you would change to make Support.com better?
Full Stack Software Engineer

Support.com

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a year ago
Behavioral
a year ago
I want to know about a project you are really proud of.
Full Stack Software EngineerTechnical Program ManagerSoftware EngineerProduct Manager

Support.com

Electronic Arts

Dropbox

+1

I look after our email platform and our existing solution wasn't flexible enough to handle targeted messages at scale. We were missing an opportunity with users to send personalised messages at the right time to help increase engagement. I embarked on a project to implement a new marketing automation software. This project required alignment across our product, data, retail, security and legal teams. I spent time researching the availble tools in the marketing and workshopping requirements with relevant stakeholders, we created an RFP and sent to a number of suppliers. Each round of the RFP I assigned a score to the company and gathered feedback from stakeholders. This ensured the decision making process was fair and we had strong evidence when sharing the business case to senior leadership.

Once we decided on the supplier, I was responsible for implementing the tool which required support across various teams within the business. Implementing something cross-functionally

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a year ago
Behavioral
a year ago
Would you mind telling me what you know about Support.com?
Full Stack Software Engineer

Support.com

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a year ago
Behavioral
a year ago
What drew you to Support.com?
Full Stack Software Engineer

Support.com

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a year ago

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*All interview questions are submitted by recent Support.com Full Stack Software Engineer candidates, labelled and categorized by Prepfully, and then published after being verified by Full Stack Software Engineers at Support.com.

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