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At center card, as director of software engineering, I had hired a Sr. Developer who was great performer. The problem was that he was very caustic to his team mates. I tried to coach him with regualr 1:1 and prompting him to be more emptathic and a team player - for e.g when he berated a PM on a project in front of others - I had to set up a meeting and coached him to be more empathic and not be aggresive. Inspite of these repeated tries the behavior continued. I talked to my HR and my manager and we decided to give him the warning but continuted to monitor, things did not improve and I unfortuanely let him go. In retrospect I saw that our interview process was focued heavily on technical skills and less on people skills. I changed the interview process and saw that the team morale and productivty increased from then on , inspite of new people on board.