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We maintained the document inventory in the excel file. The file became slow as lot of meta data was added with time. Since there was no plan of dashboard we had no budget for it. I went ahead and got a basic dashboard built. The Qlik dashboard was interactive where the customer could easily download reports and present a real time status to the leadership team. Also, taking data driven decisions were easy. As dashboard was connected to document management system. Any discrepancy was caught immediately and corrective measures were taken. Though budget didn't allow customer was satisfied with the end result. I learnt that some buffer amount can be kept for customer delight or to manage the risk