Today I didn’t want to come to office directly, I wanted to start my day by visiting a temple, So, I first searched in map, to talk aloud of the temples nearby when I am driving my bike.
It started mentioning take left to go to abc temple, I know, if I take that left, it will be very long to my office. so, I skipped that left and proceeded further in my regular route to office. After few kms, it again started saying take right to go to def temple. This time, I wanted to take that route.
So, I have proceeded as per google map, and I reached the temple after 20 mins of drive. I finished my visit and started by bike again. I have again asked to talk aloud about the hotels nearby as I didn’t eat my breakfast today to accommodate to temple visit.
It again started directing me in the similar way.
In this whole journey, the problem which I faced as a user is, I haven’t changed my final destination which is real page, now that I am diverting to temple and hotel, its not talking aloud with the overall distance increased to RealPage, also the different routes I should take because of this diversion, which in turn leads me to more traffic than usual, and I will be delayed to office.
So, Problem statement here: Final destination is not changed, but requests for interim destination should also talk aloud on the possible route changes for the final destination and distance increase to the final destination
Persona: Dailu commuters who may have some diversions for other personal work.
PainPoints: Not easy to get the right route and the distance increased due to the diversion the user took.
Proposed solution:
Voice assistant to mention the increase of distance to the final destination, and mention the alternative routes, for Every diversion the user takes.