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What is a challenge or failure that you faced in your previous job, and how did you learn from it to become a better professional?

Could you share a work experience that required you to grow your skill set? What did you learn and how could this knowledge be applied to your position as an EM at Helpling?

How do you identify team-building activities that are well-suited to your team and organization?

Can you provide information on the current make-up of your team, including its size and key features?

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How did you balance the needs and concerns of your team with the requirements of the situation at hand?

Can you discuss a type of personality that you have trouble working with and how you handle such situations?

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Can you recall a time when you had a boss who was the best, and what made them so effective in their role? And, can you also describe a previous manager who was the least effective, and what made it difficult to work under them?