Whiteboarding/problem solving

Choose an existing digital product with a 'freemium' subscription model similar to Spotify and brain-storm some ideas for solving issues around it.

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Interview question asked to UX Designers interviewing at Salesforce, Careem, AppFolio and other companies. Original question asked: Choose an existing digital product with a 'freemium' subscription model similar to Spotify and brain-storm some ideas for solving issues around it..