What would be your product strategy for a contactless grocery store?

Question

Anonymous · Accepted Answer

Having all the items easily accessible to customers and having enough self-check
outs. This avoids waiting time to check-out and saves customers time. also
having items in the quantity that can be easily picked up. This helps customers
who cannot lift heavy items. having help phones attached to walls in multiple
places so that customer can ask any question over the phone. This avoids
customers walking around to find help and also saves customer's time. Prices
should be clearly mentioned for items including price per pound. This avoids
customers leaving behind items at check-out due to total cost of the item. Any
sale details should be clearly displayed near the products. This encourages
customers as they feel happy about the savings they make. Scooters should be
available for elderly and for folks with special needs. This results in repeated
customers due to the convenience in shopping. weighing machines to be placed to
help customers with weighing the vegetables. make sure the grocery bags are
available in all needed places so that customer need not search for bags to put
items in. Not finding bags will discourage customers from buying. Items should
be well before their expiry date. Regularly checking the items in the shelves
for the expiry date will avoid customers fleeing away from the item and
maintains the brand value of the store. Having few agents readily available to
answer any questions at the checkout lines will save time for the customers.
Having a well lighted and clean store by regular maintainence will attract
customers. A clean, safe and well lighted parking area is a must to draw
customers.

What would be your product strategy for a contactless grocery store?

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