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Behavioral
8 months ago
Have you ever dealt with an difficult client or stakeholder as a Program Manager? How did you approach the situation?
Program Manager

Zalora

Atlassian

Transferwise

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8 months ago
Behavioral
8 months ago
Tell me about a conflict you have had to deal with.
Program ManagerTechnical Program ManagerSoftware EngineerProduct Manager

Zalora

Jabil Circuit

Zola

+3

I’m my current role, during a core-team meeting I noticed conflicts between 2 team members, the MM and the EE. They were debating about why to include one component in the official BOM and discarding another one.

To understand their perspectives, I spoke with them separately in a friendly environment. The MM was frustrated because the EE didn’t provide any data or argument to discard the component that the MM suggested. This component had the same performance, was pin to pin compatible, and cheaper. On the other hand the EE explained he had bad experiences in the past with the component suggested by the MM and he refused to validate and qualify it to do not waste his time.

So… After being clear about the situation, I brought them together for a discussion and I emphasize to focus on the issue, not in personal discrepancies. Do, during the meeting, I encouraged both to consider the Project requirements, customers need and I worked with them brainstorming session.

Then, they agreed to meet with other stakeholders to get their inputs about these 2 components, they commit on a validation plan including both components. The one suggested by the EE as POR and the one suggested by the MM as alternate. They also agree to allocate 60% of the mass production volume to the EE component and 40% to the component suggested by the MM.

From my side, to ensure progress, I scheduled follow-up meetings with them to monitor their collaboration and for sure, I offered my support. Finally, both components are currently part of the product official BOM and these 2 guys improved their working relationship and communication.

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8 months ago
Behavioral
8 months ago
Could you explain why your ideal company might be Zalora?
Program Manager

Zalora

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8 months ago
Behavioral
9 months ago
Have you ever had a co-worker who is always late to a scheduled meeting? What do you do in this situation?
Program ManagerTechnical Program ManagerProduct ManagerBackend Engineer

Zalora

MPL Logo

MPL

Commvault Logo

Commvault

+11

Have a curious mind and approach with understanding. Talk to the person 1x1, see what's up and go from there.

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9 months ago
Behavioral
9 months ago
Tell me about a time when you had to help a colleague in a different area from what you normally manage. What happened?
Program ManagerTechnical Program ManagerSoftware EngineerProduct Manager

Zalora

DeviantArt Logo

DeviantArt

Lenskart Logo

Lenskart

+7

I would like to talk about situation. When I was an engineering  manager at digital commerce platform org at Amazon, I was handling close to 11 services, and 

as part of the Rolling Stone initiative where Amazon was trying to move all its services away from Oracle, I had four services that I was trying to migrate from Oracle to the databases hosted on Azure. All my fellow colleagues who were owning services of DCP were doing similar exercise. One of the colleague who was owning digital redemption service had to go on maternity leave, and then couple of engineers earmarked to do this migration for digital redemption service wwere transition out of the organization. That is when I offered to help with the migration of the service. 

So I now had 5 services with competing  priorities where I 

had to manage very tight schedule of service migrations. Planning a very ruthless prioritization, figuring out an optimal execution path of a completely unknown service, interacting with the service upstream clients whom i had not worked with prior, working with an amalgam of My team members and the service owner team members were few of the ambiguous paths I navigated to help do on time migration completion of the   service owned by my collegues.

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9 months ago
Behavioral
10 months ago
Tell me about a time when you had to step up and disagree with a team members approach?
Program ManagerUX ResearcherEngineering ManagerUX Designer

Zalora

MakeMyTrip Logo

MakeMyTrip

NerdWallet Logo

NerdWallet

+7

At Auctane, I had a Sr. Engineer who was very harsh with Jr. Engineers in giving feedback. This led to Jr. Eng afraid of approaching with advice and team morale go down and productivity was down by 10%. I had to coach this teammate to not be hostile and instead approach people with Empathy and show ledership in asking the right questions and help them grown in their carrer as well - with this change in attitude, I saw that the team gel much better and the productivity increased overtime. 

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10 months ago
Behavioral
10 months ago
Can you tell me about a project you are proud of?
Program ManagerTechnical Program ManagerProduct ManagerBackend Engineer

Zalora

Cisco Logo

Cisco

GoodData Logo

GoodData

+2

One project i'm proud of is my internship project which was a full stack project where i had the chance to create a prototype of a template manager , storing the data into a cassandra database, alongside using springboot and java to work on the module structure and life of the project, I then used js and react for UI. This prototype was then deployed and is now being used by internal payment team at jpmc, instead of going to search every resource, i store all the templates in one template manager and they can know just search the nav bar and get the exact template they need. I'm proud of this project not only because it was my first real project using the new languages and frameworks i was learning during internship but it also gave me the confidence of knowing and seeing that I can do this even though i dont have a degree in this field!

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10 months ago
Behavioral
a year ago
Why are you looking for a job at the moment?
Program ManagerData Science ManagerEngineering ManagerUX Designer

Zalora

Samsung Logo

Samsung

Bolt Logo

Bolt

I have been working on same project since last 3 years, I want to explore different projects and learn new skills and Technologies with current market trends

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a year ago
Behavioral
a year ago
How did you come up with the most innovative idea you've ever come up with? How did you implement it?
Program ManagerData Engineering ManagerEngineering ManagerUX Designer

Zalora

NetApp Logo

NetApp

Bill.com Logo

Bill.com

+7

When I joined my new team , I took lead on a new project which was complex in nature, had many unknowns and our team had to work on new framework, techstack, data models. The team was following agile methodology and will start with the work in first sprint. there was no concept of zero sprint or story grooming prior to the start of first sprint.

with the existing approach I envisioned some issues:

1. Because the number of unknown were high, the chances of doing wrong estimations for development were high.

2. There were high chances that the prioritisation is not right and we might have to revisit the features again and again.

3.  We might find out about unknowns while we are in the development process and that might cause delays.

To overcome these issues, I suggested some changes in our approach:

1. Increase the planning for one more release cycle and group the features as now, next and later.

2. For the features planned in the now group , prioritise them for the next release and complete the research and PRDs for them one sprint early. That means dev and QA will have 2 weeks extra to go through the stories, find out the dependencies and share the feedback. This helped in identifying if we need POCs for any feature or we can right away start developing them. Or if further modularisation is required.

3. I suggested to track the features related to new project in a different group, because to begin with the pace of the delivery will be slow.

When we begin, we took one complete release only in the RnD and understanding the new framework and doing small POCs to validate our understanding.

From second release, when we as a team were ready with good understanding on the expectations and other tech dependencies we started delivering and we could complete 2 full flows from end to end.

We had very less amount of spillover and could complete almost everything in the backlog, which was a big issue in earlier releases.

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a year ago
Behavioral
a year ago
Which is the most important project you are proud of? Why?
Program ManagerTechnical Program ManagerSoftware EngineerProduct Manager

Zalora

Illumina Logo

Illumina

Articulate Logo

Articulate

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a year ago

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*All interview questions are submitted by recent Zalora Program Manager candidates, labelled and categorized by Prepfully, and then published after being verified by Program Managers at Zalora.

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