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I look after our email platform and our existing solution wasn't flexible enough to handle targeted messages at scale. We were missing an opportunity with users to send personalised messages at the right time to help increase engagement. I embarked on a project to implement a new marketing automation software. This project required alignment across our product, data, retail, security and legal teams. I spent time researching the availble tools in the marketing and workshopping requirements with relevant stakeholders, we created an RFP and sent to a number of suppliers. Each round of the RFP I assigned a score to the company and gathered feedback from stakeholders. This ensured the decision making process was fair and we had strong evidence when sharing the business case to senior leadership.

Once we decided on the supplier, I was responsible for implementing the tool which required support across various teams within the business. Implementing something cross-functionally

בתקופת התיכון התנדבתי בבית ספר לחינוך מיוחד בשם "אל-נור". בחרתי להתנדב שם בעקבות חוויה אישית עם קרוב משפחה, שלימדה אותי עד כמה חשוב להעניק תשומת לב ותמיכה מתאימה לתלמידים עם צרכים מיוחדים. בנוסף, זהו בית ספר קטן עם צוות מצומצם, כך שראיתי בכך הזדמנות לקחת חלק משמעותי ולהשפיע. הגעתי להתנדבות פעם בשבוע, עזרתי לתלמידים באופן אישי, העברתי תכנים לימודיים דרך משחקים בקבוצות יחד עם המורים, וסייעתי בארגון וסידור הכיתה אחרי שהתלמידים הלכו לישון. לפני שהתחלתי, חששתי שלא אצליח להתחבר לתלמידים או להיות מספיק מעורב. בנוסף, לכל תלמיד היו צרכים שונים, ולכן היה עליי ללמוד מהמורים כיצד לגשת לכל אחד – אם הוא על הספקטרום האוטיסטי, עם תסמונת דאון, או עם צרכים מיוחדים אחרים. בהתחלה צפיתי במורים, התייעצתי איתם ולמדתי איך הם ניגשים לכל תלמיד לפי צרכיו, וזה נתן לי ביטחון להתחיל לפתח קשרים בעצמי לשמחתי, עם הזמן גיליתי שרובם קיבלו אותי בשמחה, למדתי לקרוא סימנים לא מילוליים, להבין מה גורם להם להרגיש בנוח, ולהתאים את הגישה שלי כך שירגישו נתמכים ומובנים. נהניתי מהאינטראקציה איתם, וזכיתי בתחושת סיפוק עמוקה

I believe my biggest achievement is building a high performing team amongst a lot of chaos. I started as an engineering manager for replenishment team, soon due to restructuring I was asked to lead a different BU called Parcel and I was given the team from scratch, 8 months into this I heard the leadership is deciding to put Parcel on KTLO and give me a new tier 1 service called channels. This service was highly unstable with a lot of issues and tech debt. This service was transitioned among 4 engg manager in past three years (4th me). 

TASK

My job was to do a successful transition of this service and keep the team motivated

Actions

- When I got to. know about Parcel KTLO and having a new product under me, I wanted to ensure this is communicated to the team clearly with empathy and I wanted to ensure the team that this will only benefit their growth

- I started with a team meeting, shared a couple of wins that we did in parcel, shared even though we did so much, Parcel is being put on KTLO for various xyz reasons.

- I told them every crisis situation is an opportunity and by channels coming under us, we can showcase that even the toughest of the services can be maintained if the tech debt is continuously addressed

- Post team meeting I kept 1:1 with every member and listened them, helped answer their questions

- A couple of team members did share that they felt proud about what they developed in Parcel and were feeling sad that it was going in KTLO.

- I shared that products coming in KTLO happens sometime and this in no way reflects the teams performance, infact our teams reputation is very good amongst the leaders thats why they have given us the most important service (which is also in the worst shape)

- Under previous engg managers there was minimal to no improvement in the service on tech and product side because they were busy fixing on call issues

- I worked with the team to fix this by assigning ywo people to on call and rest two on fixing the issues from root cause. 

- In a couple of months this gave us brwating space since the oncall issues reduced directly impacting reduction in customer queries

- We got appreciated by leadership for this

Result

- Team members were highly motivated

- Learnt a lot

- Got appreciated by leadership for this hard works

i was head of events in a student activity called aces and it was a magnificent experience as i gathered a team wich i chose by myself and my partner as they all were hardworkers and creative thinkers of course we had some trouble with them as some of them were being lazy about doing there tasks or procranstinating but we were able to motivate them each time so they would give their best

I recently took over a team from a different tribe, my approach was to observe what the team was doing and how I could best help them. 

One of the observations was that a team member was not contributing as much as was expected and ultimately was underperforming. I raised this with the previous line manager and he validated my concerns and said that he will likely get another developing in performance review and be put on a PIP. 

After some initial conversation with the individual, discussing what I've observed and how his not meeting expectations, I was pretty sure, this person was checked out and was likely heading for a difficult performance review

However, after some further discussion and people a relationship with that individual, they opened up and start to share their difficulties they were having. This then allowed me reach out the necessary teams to get them the support they needed. 

Utlimately, they proved me wrong, as due the the hard work with both put in, his on track for a good performance review 

I

I have been working on same project since last 3 years, I want to explore different projects and learn new skills and Technologies with current market trends