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Behavioral
2 years ago
When have you made a decision that didn't turn out the way you expected? What did you learn from that experience?
Backend EngineerData Science ManagerEngineering ManagerUX Designer

DocuSign

Trackmaven

Okta

+7

This is a product which we release recently it would check the recent breaches that happened exploiting certain vulnarability in the recent past and also check the vulnarabilties in the infrastructure and then provide a score based on severity. the higher the severity the higher the chance of getting breached. This was a great hit but two of our customers came back with a specialised request, the wanted to quantify the severity in terms of revenue loss so it would help them prioratize fixes on the infrastructure. This not only required heavy research but also defining the scope as well that where it fits in. The reason it was important to think about this feature because it was a big contract and our company wanted close it before the end of Q2. I had a planning sessions with the stake holders and product team, we defined the scope of the feature and then communicated with the customer and got all the buy ins, there had to be some repriorization required to imediatle start working on the project, I had a chat with my team and transperantly explained why this was such a high priority for the company and how it aligns with the company goals. This gave boosted their morale and also they saw the advantages of adding this feature and the moral was high.

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2 years ago
Behavioral
2 years ago
What's your most memorable challenge from your past experience?
Backend EngineerEngineering ManagerUX DesignerUX Researcher

DocuSign

Rivigo

Panasonic

+6

It would be at my thesis, of predicting SEPSIS with AI using multiple models, and the challenge was with time management, since we had 2 problems, the first problem was that we didn't had access to the data base until half of the second semester, since the process to get access to a hospital database was a rigorous process, so we weren't able to go quick with our application. The second one was that a team mate and I had a family member with cancer, so we needed to manage our work load in a manner that we could be present as family and team members, we needed to fulfil our duties on the project, so I planted a prioritization process in witch we focused on our best attributes I on sql queries and documentation, mostly but the situation with the family member of my companion worsen, so needed someone to help with his work load, so I also assisted him with his main tasks as the main designer of the project, mainly on the uml diagrams, so that we could end our thesis 

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2 years ago
Behavioral
2 years ago
If you ever made an unpopular decision, tell me about that
Backend EngineerSoftware EngineerTechnical Program ManagerProduct Manager

DocuSign

Deliveroo Logo

Deliveroo

Pendo Logo

Pendo

+6

while reviewing one of the older projects that was currently implemented in the company I noticed that there was no alerting in place if the data pipeline breaks, the data pipeline has never been broken and it never failed for the last 2 years. it was a pipeline where the data would be dropped into an sftp bucket by the customer every hour and then it was moved to an s3 bucket where s3 triggers were implemented to moved the data in to queue. So in case there is an issue with the data not being processed we would only know when the we see a drop in volume. I identified it as a potential issue with the system and worked on a proposal to have monitoring in place so we are notified when there is an error. I worked with the program manager and devised a plan on how to implement the alerting and the time lines as well as the effort that will be needed to implement it. I mapped the impact of not having it to the current goals of the company and then put forward a proposal of implementing the alerts to the business and took their buyins. after getting the buyins I proposed the task to my team and some of the sr devlopers were not too keen on implenting the alerts, I gave the task to some of the Jr devlopers and the alerts were implemented. after the implementation we discovered that for some hrs in a day we werent getting any files so instead of getting 24 files in a day we were getting 20 files a day in an average. This was rectified by talking to the customer and the missing data was solved. but this made the whole team realize the importance of monitoring and alerting. It also bosted the moral of the Jr developers seeing the direct impact they made to the business goals

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2 years ago
Behavioral
2 years ago
Tell me about your background in a high-level manner. What is your most relevant experience for DocuSign
Backend Engineer

DocuSign

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2 years ago
Behavioral
2 years ago
How do you go about earning trust in a team?
Backend EngineerData Engineering ManagerEngineering ManagerUX Designer

DocuSign

Western Digital Logo

Western Digital

FleetSmith Logo

FleetSmith

+19

To earn trust within a team, I believe it’s important to start with a small, achievable task and deliver a high-quality result on time. Once I’ve proven that I can deliver reliably, I gradually take on more complex tasks, building credibility along the way.

Equally important is asking the right questions and actively participating as a team member. At XYZ, when I joined a new team, I gained trust by ensuring that we only committed to tasks we could realistically deliver. Once we met our goals, I took the initiative to showcase our accomplishments to leadership, highlighting the team’s impact and visibility.

By consistently delivering results and advocating for the team, I was able to earn the trust of both my teammates and leadership.

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2 years ago
Behavioral
2 years ago
In a perfect world, what would you change about DocuSign?
Backend Engineer

DocuSign

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2 years ago
Behavioral
2 years ago
Tell me about a time when you delivered over and beyond expectations
Backend EngineerProgram ManagerFrontend EngineerData Scientist

DocuSign

Figma Logo

Figma

Duolingo Logo

Duolingo

As my last semester as a system engineer student, I went above and beyond on time management of the time of the team and mine, this was on my thesis as student. while we where a team of 4 members, one of our members and I had one of our parents fighting cancer, so we needed to do time management to work in the project and have a correct time management of personal and work time. What I did was stated my focus, helped my companion doing the same noticing in what of the project we where helping the most and focus on that on my case the SQL queries & documentation of the project. Propose the solution to the other members, while also covering more and more in the written part of the project, this solution was applied by me, but i also had to cover sometimes my team member, doing what was also his tasks in this case the design of the project processes, most of the UML diagrams, because the situation of his family member worsen and some one needed to pick up the pace of the project and that person was me

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2 years ago
Behavioral
2 years ago
Could you tell me about a project you are very proud of?
Backend EngineerTechnical Program ManagerSoftware EngineerProduct Manager

DocuSign

Illumina Logo

Illumina

Articulate Logo

Articulate

+6

The accomplishment that I am most proud of is when my manager asked me to move to Malaysia to set up a new Factory and the Operations department in Kuala Lumpur.

It was my job to get all licenses and permits required to allow our factory to run under the country's regulations. I had to define the different roles needed like Product, Process, Quality, and Planning engineers. In addition, it was also my responsibility to manage the transfer of 3 different product lines from China to Malaysia.

To make that happen, I kicked off the project with the stakeholders to define the goals, budget, and plan for the opening of the new factory. I defined all milestones, and I collaborated with HR team to define the total HC needed, the different roles, the timeline for each incorporation, and the budget. With the Legal department, I worked closely to get the licenses and permits required for our company to operate in Malaysia. Together with the Operations team, I worked on the factory layout, material readiness, staff training, and the assembly lines transfer plan from China to Malaysia.

After 9 months of deep collaboration with cross-functional teams, I completed the project on time and within budget. It was a great learning opportunity that challenged my program management and leadership skills. Finally, the transfer resulted in a cost down of 5% for our customer in the products transferred to Malaysia.

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2 years ago
Behavioral
2 years ago
Can you tell me about how you see your career developing over the next five years? How does DocuSign fit into this plan?
Backend Engineer

DocuSign

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2 years ago
Behavioral
2 years ago
In your next job at DocuSign, what are you looking for?
Backend Engineer

DocuSign

Get answer reviewed by AI
2 years ago

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