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Behavioral
7 months ago
Tell me about your background in a high-level manner. What is your most relevant experience for Citrix
Software Engineer

Citrix

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7 months ago
Behavioral
8 months ago
Please tell me about a time when you disagreed with a team member.
Software EngineerData Engineering ManagerEngineering ManagerUX Designer

Citrix

Dunzo

Adyen

+1

Situation: During the first calibration of Non-Maturity Deposit (NMD) models, I was working with a senior colleague and a consultancy firm to implement these models. At that time, market rates were rising, and the consultancy firm suggested calibrating a key parameter, the "beta," to be highly sensitive to market rates. My manager agreed, but I disagreed, as I believed this high sensitivity could lead to inaccurate estimations in future calibrations.

Action: I engaged in discussions with my manager and the consultancy firm to fully understand their reasoning. They argued that a more sensitive beta could improve management of metrics like Delta EVE and Delta NII, which was valid. However, I pointed out that we lacked sufficient evidence to support such a high beta and that it might cause issues in future estimations. To address the disagreement, I conducted a sensitivity analysis, testing the model under various market rate scenarios.

Result: The sensitivity analysis helped us reach a compromise. We agreed to lower the beta, ensuring more stability in the model's performance. This adjustment allowed for a smoother transition of the parameter, ultimately improving the model's reliability while maintaining good risk management practices.

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8 months ago
Behavioral
8 months ago
How are you convinced that Citrix is the right fit for you?
Software Engineer

Citrix

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8 months ago
Behavioral
8 months ago
Discuss a conflict you had with your manager.
Software EngineerFull Stack Software EngineerTechnical Program ManagerBackend Engineer

Citrix

Nuro Logo

Nuro

Sendbird Logo

Sendbird

+3

S(Situation):在2024年9月底,我所在团队灰度上线了一个重要新功能。上线不久后,我们注意到产品的 NPS 分数出现了明显下滑。我的老板非常担心这个变化是由我们新功能引起的,因此建议我们暂停功能的进一步上线。

T(Task):考虑到我们灰度期间已经收到不少正向的用户反馈和行为数据,我担心贸然暂停功能会影响节奏,并可能误判问题根源。我希望找出 NPS 下滑的真正原因,并用更稳妥的方式推进问题解决。

A(Action):我首先分析了 NPS 下滑的时间节点,发现其发生在我们功能上线之前。结合用户评价存在滞后性的特点,我判断两者未必直接相关。随后我深入分析了近期的低分评价和客服 ticket,发现主要问题集中在打印出错、页面崩溃等历史遗留的功能性 bug。
我将这些发现整理成文档分享给老板,建议我们先优先修复这些问题,并继续观察 NPS 变化。同时,我也请他指出是否存在新功能相关的反馈痛点,以便一并跟进优化。我们快速完成了 hotfix,并验证后上线。

R(Result):两周内,NPS 分数从 xx 回升到 xx(如能填具体更好),我们功能也顺利推进至全量发布,后续使用量增长了 xx%。老板也认可了我们以数据驱动决策的方式,对我在这件事中的判断力和推进力给予了肯定。

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8 months ago
Behavioral
8 months ago
Describe how you see your career development over the next five years and how Citrix fits into that?
Software Engineer

Citrix

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8 months ago
Behavioral
8 months ago
Tell me about a team experience you had
Software EngineerFull Stack Software EngineerBackend EngineerProduct Manager

Citrix

Workiva Logo

Workiva

Udacity Logo

Udacity

+2

In my current role, I led a team of 6engineers, 3quality analysts and 3 partner account managers to build and deliver a product for enabling integration with tax authorities government portal and partner tech systems to systematically onboard the partners and consume, validate and pay their invoices in line with local authorities regulatory requirements. My role involved partnering with internal xyz transportation business teams of outbound, import and returns business, financial operations, procurement and controllership teams to align on the business and tech requirements, understand the tech integration dependencies, accounting requirments and define the MVP, change management and then drive the go to market strategy through a dial up. 

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8 months ago
Behavioral
8 months ago
What is your definition of success?
Software EngineerFull Stack Software EngineerData ScientistProgram Manager

Citrix

Faire Logo

Faire

Databricks Logo

Databricks

+1

Success could be measured in multiple different factors. An engineer or a resource would be performing very well in the team, stupendous technically but their relationship with the team should also be desirable. They should be open to collaborate, have good relationship, trust with the team, help cross functional team for collaborating with multiple business teams. Should be able to understand the problem providing right solution at right time, mentoring others in the team and always posses the ability to communicate with at most clarity. 

All of this is a 360 degree feedback that one could be considered successful working in an organisation.

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8 months ago
Behavioral
8 months ago
What are you looking for in your next role at Citrix?
Software Engineer

Citrix

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8 months ago
Behavioral
9 months ago
In the role of Citrix Software Engineer, what would be the biggest challenge you think you would face?
Software Engineer

Citrix

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9 months ago
Behavioral
9 months ago
Share an experience where you led a team.
Software EngineerUX ResearcherEngineering ManagerUX Designer

Citrix

PagerDuty Logo

PagerDuty

ChannelAdvisor Logo

ChannelAdvisor

i was head of events in a student activity called aces and it was a magnificent experience as i gathered a team wich i chose by myself and my partner as they all were hardworkers and creative thinkers of course we had some trouble with them as some of them were being lazy about doing there tasks or procranstinating but we were able to motivate them each time so they would give their best

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9 months ago

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*All interview questions are submitted by recent Citrix Software Engineer candidates, labelled and categorized by Prepfully, and then published after being verified by Software Engineers at Citrix.

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