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Behavioral
5 years ago
How have you navigated situations where there were multiple stakeholders with different opinions, and you had to make a decision that wasn't popular with all parties involved?
UX ResearcherTechnical Program ManagerSoftware EngineerProduct Manager

Bose

Pristyn Care

Ofbusiness

+8

As a QA leader I had to choose between run a full check of a new functionality that wasnt very popular or use or let the change pass over with the aprove of the PM for some time saving. I choose run the full check, take a few days more, but when the functionality goes to production it works well, without any bugs.

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5 years ago
Behavioral
5 years ago
Tell me about a conflict that you had to manage.
UX ResearcherTechnical Program ManagerSoftware EngineerProduct Manager

Bose

Jabil Circuit

Zola

+4

I had to facilitate a conflict between a Product Manager and other stakeholders in the project. I had a conversation about it separately with each party involved to try to understand the situation, causes of conflict and a potential solution. It was crucial to get the perspective of both parties, essentially the conflict was around the fact that the PM was extremely overwhelmed so didn’t have the bandwidth to handle all questions and requests that were coming from the ops teams that were trying to raise feature requests based on customer feedback. I have later on suggested a dedicated process to raise feature requests through JIRA, containing all the mandatory information and assessed priority.

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5 years ago

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