The most comprehensive bank Interview Answer Review tooling available online.

I will call the respective for a review meeting. I will explain our use case and why we are looking for information and access and also what we are trying create out of it. I will make sure I reach them out via proper channels ex: creating an incident on service now and assigning them, adding all of my leadership and directors right from the get go. If the use case calls for it, I will include governance team to make sure that my request is data compliant. 

In my role leading the launch of that new customer onboarding system, the pressure was really on. We had that tight three-month window and a lean team to build something that would be the first impression for all our new users. One specific hurdle we faced was integrating our legacy customer database with this brand-new system. The data structures were quite different, and initially, the data migration process was proving to be much slower and more error-prone than anticipated. This threatened to push our launch date.

To tackle this head-on, I didn't just delegate. I dove into the technical details with the lead engineer. We mapped out the data fields meticulously, identified the key transformation rules needed, and actually prototyped a more efficient data migration script using Python. This allowed us to automate a significant portion of the process that was previously manual.

Furthermore, to ensure we were building the right thing quickly, we implemented very short feedback loops. We'd build a small piece of the onboarding flow, get immediate feedback from a small group of internal users, and iterate based on their input. For example, early on, users found a particular step in the registration process confusing. Based on their feedback, we completely redesigned that screen within a couple of days, leading to a much smoother experience.

By getting into the technical weeds to optimize the data migration and by relentlessly focusing on user feedback through rapid iterations, we not only overcame the risk of a delayed launch but also delivered an onboarding experience that was significantly more user-friendly than initially envisioned. It was incredibly rewarding to see new customers move through the system so smoothly right from day one. That success really underscored the power of combining technical problem-solving with a user-centric approach

At Auctane, we had a legacy system which my team was re-architecting to microservices, this meant learning new tools on cloud. One of the tenured engineer was relutant to learn new tech and process. This impacted the teams velocity - I had a meeting with him and explained that him ramping up on new technology was not only necessary but also helpful for his feature. By instlling the growth mindset and showing that his efforts will be benefetial to him in the long run, I could motivate him to learn new tools and be a more productive employee.