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Behavioral
8 months ago
What do you do to earn trust from your team?
Program ManagerEngineering ManagerUX DesignerUX Researcher

Alan

Gupshup

RentoMojo

+1

我会主动和组内的成员进行沟通,遇到风险或者问题及时上报,同时我也会考虑是否有我可以帮的上组内工作的方面

在我刚加入我们团队对产品移动端重构的过程中,我发现大家在移动端设备的调试上不够熟悉,团队选择使用的是chrome的模拟工具,但是在不同设备的兼容问题的解决上效率很低。发现了这个问题之后,我向组内的资深工程师咨询,掌握了我们的项目的构建和调试方案,通过提供fiddler,charles脚本和文档的形式,分享给整个组一套切实有效的移动端调试方案,提升了组内的mobile debug效率。之后,团队变得更信任我,在我做为新人的情况下,主动让我负责了更复杂的项目。

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8 months ago
Program SenseProgram Management
8 months ago
Can you describe a scenario where a program of your responsibility didn't perform as expected?
Program ManagerTechnical Program Manager

Palantir Technologies

Alan

Telegram Messenger

In projects associated with infrastructure there is usually a common point of decline close to the end of the program.

When working on Flutter Infrastructure I found that managers, technical program managers and product managers get excited during the project planning and software engineers get excited during the design and implementation phases of the program. However there was a decline in the velocity and enthusiasm during the migration and the deprecation of old systems. This is because these phases require careful planning, a lot of communication and coordination. I have managed this situation with my teams with clear and open communication that a project is completed only after the data and production workflows have been fully migrated and the old systems are being phased out. Having this clearly defined as part of the program plan not only simplifies execution and communication but it also helps collecting the details required for the program retrospective and the program closure.

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8 months ago
Behavioral
9 months ago
Tell me about an experience where you lead a team
Program ManagerTechnical Program ManagerBackend EngineerProduct Manager
Zalando Logo

Zalando

Alan

Workiva Logo

Workiva

+2

In my current role, I led a team of 6engineers, 3quality analysts and 3 partner account managers to build and deliver a product for enabling integration with tax authorities government portal and partner tech systems to systematically onboard the partners and consume, validate and pay their invoices in line with local authorities regulatory requirements. My role involved partnering with internal xyz transportation business teams of outbound, import and returns business, financial operations, procurement and controllership teams to align on the business and tech requirements, understand the tech integration dependencies, accounting requirments and define the MVP, change management and then drive the go to market strategy through a dial up. 

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9 months ago
Behavioral
9 months ago
Reflecting on your career as a Program Manager, what aspect have you been criticized for on a regular basis?
Program Manager

Alan

Broadcom Logo

Broadcom

Aircall Logo

Aircall

The most common criticization I face for pressing the importance of quality delivery and my rejection of approvals when project delivery does not met expected quality standards. Giving importance to the Quality is my main criticized point in my career.

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9 months ago
Behavioral
9 months ago
Your most impressive project - tell me about it.
Program ManagerTechnical Program ManagerSoftware EngineerProduct Manager
Zalando Logo

Zalando

Palantir Technologies

Alan

+1

I look after our email platform and our existing solution wasn't flexible enough to handle targeted messages at scale. We were missing an opportunity with users to send personalised messages at the right time to help increase engagement. I embarked on a project to implement a new marketing automation software. This project required alignment across our product, data, retail, security and legal teams. I spent time researching the availble tools in the marketing and workshopping requirements with relevant stakeholders, we created an RFP and sent to a number of suppliers. Each round of the RFP I assigned a score to the company and gathered feedback from stakeholders. This ensured the decision making process was fair and we had strong evidence when sharing the business case to senior leadership.

Once we decided on the supplier, I was responsible for implementing the tool which required support across various teams within the business. Implementing something cross-functionally

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9 months ago
Behavioral
9 months ago
What makes you the best candidate for this Program Manager role?
Program Manager

Alan

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9 months ago
Behavioral
10 months ago
Could you explain a tough obstacle you encountered during your project and how you dealt with it?
Program Manager

Alan

Coursera Logo

Coursera

Monzo Logo

Monzo

+2

In one of my program, QA had identified more integration issues at the last minute. This became a risk for delivering the project as planned. To handle them, i had proposed the stakeholders by asking the devs to test the bug fixes with the help of testcases return by QA and get them reviewed from lead QA. BY doing this, we were able to deliver the project on time as planned

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10 months ago
Behavioral
10 months ago
What makes you want to join Alan?
Program Manager

Alan

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10 months ago
Behavioral
10 months ago
Tell me about a community that you care about? And if you had a chance to contribute, how would you do it?
Program ManagerTechnical Program ManagerProduct ManagerBackend Engineer
Zalando Logo

Zalando

Palantir Technologies

Alan

I am pretty passionate about Reddit. In a world where media is biased and polarized, Reddit threads gives me a sense of how local communities view the world. It helps me get grounded in reality of what different cadres of people are thinking by browsing different communities. Reddit is very engaging, as in, you can comment and instantly receive feedback. While there is a lot of "internet hate" and "misinformation" in Reddit communities and threads as well, looking at a wider spectrum of communities within Reddit, especially the differing ones, helps you form a less polarized and biased opinion. I prefer contributing by asking open-ended questions and if I have an opinion, posting it respectfully as a question. I also respond to scientific minded questions that I have qualifications to answer. By selectively responding and answering questions with some due diligence, I keep the communities I am a part of thriving and truth-based.

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10 months ago
Behavioral
10 months ago
Where do you see your career evolving over the next five years? How does Alan fit into this plan?
Program Manager

Alan

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10 months ago

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