Frequently asked questions

How do I connect with the candidate?

We currently use Google Meet for all sessions, although we are planning a migration to Zoom very shortly.

Once the session is scheduled and confirmed, we send out a calendar invite with a conference link to the candidate as well as the expert.

We recommend audio calling to protect the privacy of the candidate as well as the expert, and use of video only if absolutely necessary and mutually agreed.

PS - we're constantly trying new tools which help improve the experience and protect all participants' privacy, so you might sometimes get an invitation to use something completely different too