Networking

How do you troubleshoot a Wi-Fi connection that frequently drops?

Support Engineer

eBay

NVIDIA

ServiceNow

Fortinet

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Your answer

  • How do you troubleshoot a Wi-Fi connection that frequently drops?
  • What factors can cause intermittent Wi-Fi connectivity problems?
  • If a user complains about unstable Wi-Fi, what steps do you take to investigate?
  • How would you use diagnostic tools to identify the cause of a weak Wi-Fi signal?
  • What role do interference and channel congestion play in Wi-Fi issues?
  • How do you determine whether a Wi-Fi issue is related to hardware or network settings?
  • If a device keeps disconnecting from Wi-Fi randomly, how would you resolve it?
  • What advanced troubleshooting steps would you take if basic Wi-Fi fixes don’t work?
  • How do you check if firmware updates or driver issues are affecting Wi-Fi performance?
  • How would you test and optimize Wi-Fi coverage in a home or office setup?
  • What approach would you take to diagnose intermittent Wi-Fi connectivity issues?
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Interview question asked to Support Engineers interviewing at ServiceNow, NVIDIA, eBay and others: How do you troubleshoot a Wi-Fi connection that frequently drops?.