A user complains their video is stuck processing for hours so how do you design the system to prevent bottlenecking

Question

Anonymous · Accepted Answer

what are they processing , is it that they are not able to upload a video?

we should have timeout mechanism for any operation that we do, so that in case
of issues, system resets by cancelling that processing call and will give user
an opportunity to retry.

if its time taking process, then we should process asynchronously and let the
user know when compelted via webhook

Anonymous · Answer

Will first try to identify the bottleneck in the system where it’s the
downstream call that making the system slow or a database will check the logs
and analyse the lag also check the monitors like cpu utilisation horizontal
scaling and based on that will apply the fix

A user complains their video is stuck processing for hours so how do you design the system to prevent bottlenecking

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