General Cognitive AbilityTechnical

How do you balance false positives vs false negatives in a fraud detection system? Which is worse for a merchant?

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1 answer published. Last candidate submission on Aug 6 2026, 5:29am PDT. Interview question asked to Technical Program Managers interviewing at Robinhood, Bolt, Squarespace and other companies. Original question asked: How do you balance false positives vs false negatives in a fraud detection system? Which is worse for a merchant?. Question last reported by a candidate interviewing at Salesforce for a Technical Program Manager interview on Apr 2 2026, 8:48am PDT.