Interview Guide Oct 02
Oct 023 rounds
Crack the Code to Expedia's UX Designer Interviews: A Deep Dive into Winning Strategies for Aspiring Professionals
Expedia Group is a global platform that empowers travel experiences for people everywhere. Driven by the belief that travel is a force for good, they are committed to helping individuals explore the world in new and meaningful ways, fostering lasting connections along the way. To achieve this mission, they actively seek knowledgeable, visionary, and passionate professionals to join their businesses.
As a User Experience Designer at Expedia, you'll play a crucial role in creating delightful customer experiences. Your work will encompass a blend of strategy, craftsmanship, and design. You'll be part of a multidisciplinary design team, working alongside researchers, product designers, and content designers. Their responsibilities span from envisioning the future of Expedia's user experiences to contributing to the development of standards and design conventions within the platform design system. Your work will be integral in revolutionizing intelligent customer service, empowering agents to efficiently address travelers' needs..
On average, UX designers at Expedia earn a yearly total compensation of $237,000. This comprehensive compensation package includes:
- Base Salary: $207,000 per year.
- Additional compensation in the form of stock, amounting to $30,000 per year.
- Phone Call With HR
- Phone Call With Design Manager
Typically, this is a 1-hour phone interview. In this initial round, an HR representative from Expedia will reach out to you. The primary goal is to gather basic information about your background, career goals, and professional experiences.
This step serves as a preliminary assessment to determine if there's a fundamental match between your qualifications and the company's requirements. Use this opportunity to effectively pitch yourself as an ideal candidate for the role. You should be prepared to discuss your qualifications and align them with Expedia's needs.
The HR may also inquire about your immigration status and may also ask technical questions related to your work preferences, such as your willingness for remote or on-site work and your salary expectations.
The second round, which also lasts approximately 1 hour, is more technical in nature. During this second round, you'll engage in a more technical discussion. A senior design manager from Expedia will pose UX design-related questions and inquire about your past experiences in UX design roles.
(Optional) Portfolio Presentation: Post this call, depending on the location, you might be asked to prepare for a portfolio presentation and review round. You'll need to present your design work to either a design or product lead or a team of three to five people. In this presentation, you'll walk them through your projects, explaining the objectives, your contributions, the decisions you made, etc. You can also expect follow-up questions during your presentation where your interviewers seek insight into the rationale behind your decisions.
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The Onsite round serves as the final step in the interview process and provides a more in-depth evaluation of your qualifications and compatibility with the Expedia team. This round typically consists of three one-on-one interviews with various team members, including UX designers, product managers, and stakeholders.
Here's what you can expect during the Onsite round:
- Product/Design Critique: During this interview, you'll be tasked with critiquing the design of a specific product, such as Instagram or Twitter. Expect questions about what aspects work well, what could be improved, and why the company might have chosen to implement certain features. This interview assesses your design principles and process, and your ability to analyze and provide constructive feedback on existing designs.
- Design Exercise: The design exercise is a critical component of the Onsite round and heavily influences hiring decisions. Here, you'll be presented with a product design problem and asked to devise a solution. It's essential to not only provide a design but also explain the reasoning behind your choices. This exercise evaluates your problem-solving skills, creativity, and your ability to apply UX principles to real-world scenarios.
- Behavioral interview: In this interview, you can expect situational questions that assess your behavior and past experiences. Be prepared to answer questions like:
a. Tell me about a time when you took on something significant outside your area of responsibility.
b. Describe a situation where you disagreed with a team member and how you handled it.
c. Share an experience when you disagreed with a business goal and explain how you managed the situation.
d. Discuss a time when you encountered a problem that you couldn't solve and how you approached it.
- Can you discuss a recent design trend that you find interesting or impactful? How might this trend influence UX design decisions?
- How would you handle tabs on a mobile device?
- What role does data play in your design process? How do you think this would come into play at Expedia?
- Tell me about your favourite app. What do you think works well, and what could be improved?
- Why did you choose UX design, and what are your career expectations?
- You are tasked with designing the user interface for a travel booking app. Walk me through the steps you would take to create a seamless and user-friendly booking experience.
- Imagine you are designing a mobile app for a restaurant review platform. How would you prioritise the features and functionalities to ensure a delightful user experience?
- Can you recall a specific instance where you didn't agree with a team member's strategy? Please elaborate.
- What is your favourite part of the design process?
- You are tasked with designing a dashboard for a data analytics tool. Explain your approach to organising and presenting complex data in an intuitive and visually appealing manner.
- Design an interface for a smart home control system that allows users to manage lighting, temperature, and security. How would you ensure ease of use for both novice and tech-savvy users?
Following are the roles and responsibilities of a Expedia UX Designer:
- As an Expedia UX Designer, you'll be responsible for challenging the initial problem definition, questioning assumptions, and seeking clarity.
- You'll be expected to define clear and measurable success metrics for user experience in projects or specific product areas. It will be your responsibility to cultivate a practice of generating diverse, innovative, and viable concepts, utilising various methods to identify areas with the highest potential.
- You'll be responsible for coordinating and fostering collaboration with partners, effectively incorporating their input into the design process.
- With proficiency in utilising the design system, you'll be expected to leverage it appropriately and provide mentorship as needed. You'll create insightful materials that effectively communicate design thinking and rationale to team members and partners.
- It will be expected of you to constructively collect, process, and incorporate design feedback so as to continuously improve the quality of design work.
- As an Expedia UX Designer, you'll explore solutions that prioritise user needs, desires, and challenges, ensuring the design is centred around their experience.
- You'll apply user insights derived from research to inform and guide design decisions, enhancing the usability and desirability of the product. It will be your responsibility to actively learn and apply industry-standard practices in accessible design, promoting inclusivity and usability for all users
Here are the skills and qualifications that a Expedia UX Designer must have:
- A Bachelor's or Master's degree in fields such as Human-Computer Interaction, Graphic Design, Interaction Design, Computer Science, Communications, or a related field is preferred. Equivalent professional experience may also be applicable.
- Proficiency in a variety of UX methods is expected, allowing you to effectively analyse qualitative and quantitative insights, as well as consider customer and partner perspectives when identifying problems and opportunities.
- You should excel in at least one of the following core skills and possess proficiency in two or more: Interaction Design, Visual Design, Information Architecture, User Research, Facilitation, Prototyping, or Technical/Platform knowledge.
- As a UX designer, a minimum of 2 years of experience in the field is required. Your portfolio should include samples of UX-focused work for web and/or mobile applications, demonstrating your ability to think strategically about product design through aspects such as navigation, user flows, interaction design, and information architecture.
What is the typical interview process for a UX Designer role at Expedia in the U.S.?
The interview process for a UX Designer role at Expedia often includes phone screens, design portfolio reviews, and onsite or video interviews. The specific process may vary based on the position and team.
What qualifications and skills are typically required for a UX Designer role at Expedia?
Qualifications often include a bachelor's or master's degree in design or a related field, a strong design portfolio showcasing user-centered design projects, proficiency in design tools like Sketch or Figma, and UX research and usability testing experience.
What design and user experience topics are commonly covered in Expedia's UX Designer interviews?
Expect questions related to user-centered design principles, information architecture, interaction design, usability testing methodologies, and your ability to create intuitive and visually appealing interfaces.
Is there a portfolio review component in the UX Designer interview process?
Yes, Expedia may review your design portfolio to assess your design thinking, problem-solving skills, and the quality of your previous work.
Do I need to complete a design challenge as part of the interview process?
It's possible that you may be asked to complete a design challenge, either take-home or during an onsite interview, to evaluate your design process and skills.