Let’s say a customer is about to buy Via service—how do you casually bring up an add-on or premium feature?

Question

Anonymous · Accepted Answer

By understanding the clients needs through data analytics, active listening as
well as spot usage patterns like underutilized features and recognize key
movements in clients post sale to offer relevant, value-driven upgrades that
solve problems and not just push product(s).

Let’s say a customer is about to buy Via service—how do you casually bring up an add-on or premium feature?

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