BehavioralSituationalProblem Solving

Can you share an example of a time when you were assigned an unhappy customer and explain how you worked to rebuild the relationship?

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Interview question asked to Customer Service Representatives and Customer Experience Leads interviewing at DrChrono, IHS Markit, Appian and others: Can you share an example of a time when you were assigned an unhappy customer and explain how you worked to rebuild the relationship?.