BehavioralSystems/Linux

How do you fix a problem that happens randomly and is hard to repeat?

Support Engineer

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Trend Micro

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Check Point Software

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Behavioral
  • How do you fix a problem that happens randomly and is hard to repeat?
  • What’s your approach when an issue doesn’t always show up?
  • How would you troubleshoot a bug that only happens sometimes?
  • If a problem isn’t happening consistently, how do you figure out what’s wrong?
  • What steps would you take to diagnose an issue that’s difficult to recreate?
  • How do you handle a situation where a user reports a problem, but you can’t make it happen yourself?
  • What’s the best way to investigate an error that only occurs occasionally?
  • If a customer complains about a glitch that you can’t reproduce, how would you find a solution?
  • How do you gather the right information when dealing with an issue that appears inconsistently?
  • What tools or methods do you use to track down problems that don’t happen all the time?
  • When faced with an issue that is inconsistent and difficult to replicate, how do you approach troubleshooting it?

Interview question asked to Support Engineers interviewing at Trend Micro, Intel, Adobe and others: How do you fix a problem that happens randomly and is hard to repeat?.