BehavioralSystems/Linux

How do you systematically diagnose a crashing application on a user’s device?

Support Engineer

Adobe

A10 Networks

Zoom

Dell Technologies

IBM

UKG

Did you come across this question in an interview?

Your answer

Try Free AI Interview

Google logo

Google

Product Manager

Prepare for success with realistic, role-specific interview simulations.

Product Strategy
Meta logo

Meta

Product Manager

Prepare for success with realistic, role-specific interview simulations.

Product Sense
Meta logo

Meta

Engineering Manager

Prepare for success with realistic, role-specific interview simulations.

System Design
Amazon logo

Amazon

Data Scientist

Prepare for success with realistic, role-specific interview simulations.

Behavioral
  • How do you systematically diagnose a crashing application on a user’s device?
  • What steps do you take to isolate the cause of frequent software crashes?
  • How do you go about debugging an application that crashes repeatedly for a customer?
  • What troubleshooting methods would you use to fix an unstable application?
  • How would you analyze logs and system behavior to resolve an app crash?
  • What role does memory usage play in frequent application crashes?
  • How would you determine if a crash is due to software bugs or hardware failure?
  • What tools would you use to track down the source of a recurring software crash?
  • How do you communicate troubleshooting steps to a non-technical customer?
  • What preventive measures can be taken to reduce software crashes in production?
  • What approach would you take to troubleshoot a software application that crashes frequently on a customer's machine? How do you pinpoint the root cause and resolve the issue?

Interview question asked to Support Engineers interviewing at UKG, Adobe, Zoom and others: How do you systematically diagnose a crashing application on a user’s device?.