How do you deal with conflicts between team members? If you encountered a conflict at Wayfair, what steps would you take to resolve it?

Question

Anonymous · Accepted Answer

Conflict resolution and arising conflicts in workplace are unavoidable but
people shouldn't take it personally and be objective about it

I have encountered multiple such scenarios and the step 1 is to understand the
problem on which the conflict arise and both perspectives. Once you have the
grip on that, see how both of them can feel good while achieving business
objective via problem solving.

Depending on the instance sometime 3 way communication help while other times
discussing with one or the other would resolve issue.

How do you deal with conflicts between team members? If you encountered a conflict at Wayfair, what steps would you take to resolve it?

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