People Management

How do you resolve team conflicts? Let's say you encounter a team conflict at Meta where some members don't productively work together - what are the steps you would take?

Engineering Manager

Meta

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Answers

Anonymous

9 months ago
4Strong
First I meet with each member involved in the conflict to hear their part of the story, gather the feedback and expectations, to understand where they are coming from.
Depending on the severity of the situation, if this is miscommunication problem or a misalignment on expectations I then gather together each member involved in the conflict to deescalate, share their points of view and facilitate reconciling differences, aligning on expectations and setting a plan to move forward. I then continue to monitor the situation.
If the situation is severe or unreconcilable, I escalate to my up level and involve HR for guidance

Anonymous

a year ago
4.4Exceptional
Collaboration is a crucial trait of a high-performance team; lack of collaboration can lead to conflicts. Here is my approach to resolving such issues:
  1. Coaching for Team Goals:I coach team members to work objectively towards achieving the team's goals. I encourage each member to recognize and appreciate the strengths and contributions of their colleagues, even if they may not personally like each other.
  2. Strategic Task Assignment:I assign tasks based on individual strengths, ensuring they can work independently where possible to reduce friction.
  3. Structured Communication:For tasks requiring close collaboration, I ensure communication is structured. We use shared documents with objective comments and feedback focused on the work, not the person. In the case of code reviews, comments are kept professional and objective.
  4. Managing Negative Feedback:Any negative feedback is channeled through me rather than being directed at the team member. This helps maintain a positive working environment.
By following these strategies, I reduce friction between team members and enhance collaboration.
At Center Card, I faced a situation where two team members had difficulty collaborating. In my one-on-one meetings with them, I focused on coaching and asked each to identify positive traits in the other. I also strategically assigned independent tasks to minimize direct conflict. This approach significantly improved collaboration and overall team dynamics.
  • How do you resolve team conflicts? Let's say you encounter a team conflict at Meta where some members don't productively work together - what are the steps you would take?
  • How do you handle team conflicts? Can you describe a specific approach you would take if you faced a team conflict at Meta?
  • Can you walk me through your process for resolving team conflicts? Let's say you encountered a situation where some members of a team at Meta aren't working well together - what would you do?
  • What's your experience in conflict resolution? Could you give me a real-life example of a conflict you resolved, or share your strategy for resolving conflicts within a team at Meta?
  • When faced with team conflicts, what steps do you typically take to resolve them? How would you go about resolving a team conflict at Meta if one arose?
  • What's your go-to method for resolving conflicts between team members? If a conflict arose between team members at Meta, what approach would you take to resolve it?
  • Can you describe how you address team conflicts? Suppose you were faced with a team conflict at Meta - what would you do?
  • How do you deal with conflicts between team members? If you encountered a conflict at Meta, what steps would you take to resolve it?
  • What's your strategy for resolving team conflicts? Could you walk me through your process for resolving conflicts between team members at Meta?
  • Can you give me an example of a conflict resolution situation you have been a part of, and how you handled it? How would you handle a similar situation at Meta?
  • When team conflicts arise, what's your approach for resolving them? Let's say you encountered a conflict at Meta, how would you go about resolving it?
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Interview question asked to Engineering Managers interviewing at Meta: How do you resolve team conflicts? Let's say you encounter a team conflict at Meta where some members don't productively work together - what are the steps you would take?.