Anonymous
When a task is given, I will ensure the expectations are clear from it and provide clear understanding of the details, requirements that helps to track the progress on regular intervals. Recently I have asked my team member to own the customer's obsession initiative considering customer pain points and how our team can help to mitigate some of the known issues and what kind of action items are needed to address the rest. On weekly basis, I am in touch with him to track the progress and provided my feedback on the changes needed to ensure our outcome is aligned and as expected per the requirements.
