Imagine that a team of engineers want to know why certain users aren’t engaging with a particular push feature. They've created a survey in a modal with yes/no questions and an optional freetext field. What feedback would you give them at this point?

Interview question asked to UX Researchers interviewing at Broadcom, Optimizely, Aircall and others: Imagine that a team of engineers want to know why certain users aren’t engaging with a particular push feature. They've created a survey in a modal with yes/no questions and an optional freetext field. What feedback would you give them at this point?.