BehavioralRole Related Knowledge
Can you describe a time when you identified a customer’s needs and successfully recommended a complementary product?
Customer Service RepresentativeCustomer Experience Lead
Honeywell
KnowBe4
Booking.com
ShopClues
Optimizely
ZipRecruiter
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Interview question asked to Customer Experience Leads and Customer Service Representatives interviewing at ThoughtWorks, Intercom, Slice and others: Can you describe a time when you identified a customer’s needs and successfully recommended a complementary product?.