SituationalRole Related Knowledge
How would you help a new startup implement Square for subscription billing, ensuring they understand the setup process and get the most out of the platform?
Customer Experience Lead
Square
Answers
Anonymous
3 months ago
I will begin with the product discovery where I would like to understand
1. The goal of start up with this integration
2. What their current state is
3. What are the primary problems they have including system issues
This will help me level set the understand on their maturity and requirements
NExt stage, I will work with my team to create a high level requirements doc and share with them for approval
Upon approval, I will conduct a working session between both the tech teams to understand the working model
My tech will then share the implementation plan and we will follow the same
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Interview question asked to Customer Experience Leads interviewing at Square: How would you help a new startup implement Square for subscription billing, ensuring they understand the setup process and get the most out of the platform?.