Problem SolvingSituational

Have you ever been in a situation where you had to refuse a customer’s request? What approach did you use to maintain the relationship?

Was asked at

Practice this question with AI

First session is free - no credit card required.

Go Premium

More interviews, more skills, more success.

Practice More Questions

No answers yet

Be the first to share your approach to this question

Interview question asked to Customer Experience Leads and Customer Service Representatives interviewing at Wish, JoyTunes, NerdWallet and others: Have you ever been in a situation where you had to refuse a customer’s request? What approach did you use to maintain the relationship?.