SituationalProblem Solving

Suppose a customer demands a refund for a product that’s outside of the return policy at Toast. What would be your next steps?

Was asked at

Practice this question with AI

First session is free - no credit card required.

Go Premium

More interviews, more skills, more success.

Practice More Questions

No answers yet

Be the first to share your approach to this question

Interview question asked to Customer Service Representatives interviewing at Toast: Suppose a customer demands a refund for a product that’s outside of the return policy at Toast. What would be your next steps?.