SituationalProblem Solving
If a customer asked for a refund that’s not allowed by DoorDash policy, how would you balance addressing their request while sticking to company rules?
Customer Experience Lead
DoorDash
Interview question asked to Customer Experience Leads interviewing at DoorDash: If a customer asked for a refund that’s not allowed by DoorDash policy, how would you balance addressing their request while sticking to company rules?.