SituationalProblem Solving
If a customer asked for a refund that’s not allowed by Cornerstone policy, how would you balance addressing their request while sticking to company rules?
Customer Service Representative
Cornerstone
Try Free AI Interview
Interview question asked to Customer Service Representatives interviewing at Cornerstone: If a customer asked for a refund that’s not allowed by Cornerstone policy, how would you balance addressing their request while sticking to company rules?.