SituationalProblem Solving
If a customer asked for a refund that’s not allowed by Audible policy, how would you balance addressing their request while sticking to company rules?
Customer Service Representative
Audible
Try Free AI Interview
Interview question asked to Customer Service Representatives interviewing at Audible: If a customer asked for a refund that’s not allowed by Audible policy, how would you balance addressing their request while sticking to company rules?.