A customer on Newsela wants a refund because they feel the course didn’t meet their expectations. How would you handle it?
If a Newsela user asks for a refund because the course didn’t live up to what they were expecting, what would your approach be?
What would you say to a customer on Newsela who’s asking for a refund because the course didn’t meet their needs?
If a user on Newsela complained that the course wasn’t as expected and requested a refund, how would you handle the situation?
Imagine a situation where a Newsela customer asks for a refund, claiming a course didn’t meet their expectations. How would you respond to resolve the issue effectively?
If a Newsela customer requested a refund, feeling that the course did not live up to their expectations, how would you approach resolving their concern and maintaining their trust?
Let’s say a customer from Newsela is unhappy with a course they purchased and is requesting a refund. How would you manage the situation to address their dissatisfaction?
If a Newsela user was dissatisfied with a course and requested a refund, how would you ensure they feel heard and explore potential solutions?
A Newsela customer requests a refund after feeling the course did not meet the description. How would you respond to address their concerns and offer a solution?
A Newsela customer requests a refund for a course, claiming it did not meet their expectations. How would you respond?
