SituationalRole Related Knowledge

Imagine you’re meeting with a potential customer who has never heard of TELUS. What would you say to give them a comprehensive yet simple understanding?

Customer Experience Lead

TELUS

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Behavioral
  • What approach would you take to introduce TELUS to a completely new audience?
  • How would you structure your explanation of TELUS to ensure it resonates with someone new to the concept?
  • How would you simplify the explanation of TELUS for someone unfamiliar with its technical details?
  • How would you onboard a new team member unfamiliar with TELUS to help them understand its purpose quickly?
  • Imagine you’re meeting with a potential customer who has never heard of TELUS. What would you say to give them a comprehensive yet simple understanding?
  • How would you describe TELUS to a friend who’s not familiar with this type of service?
  • If your family member asked you what your TELUS does, how would you explain it to them in an easy-to-digest way?
  • If someone casually asked, “So, what does your TELUS actually do?” how would you respond?
  • How would you go about introducing TELUS to someone who has no prior knowledge of it?
  • You’re presenting TELUS to a team with diverse levels of expertise. How would you explain it in a way that resonates with everyone?
  • How would you explain TELUS's product to someone who is completely unfamiliar with it?

Interview question asked to Customer Experience Leads interviewing at TELUS: Imagine you’re meeting with a potential customer who has never heard of TELUS. What would you say to give them a comprehensive yet simple understanding?.