Anonymous
When I joined, there was no established process, so I had to adapt quickly to manage the team and deliver projects effectively. This required close collaboration with departments like Hotel and Affiliate Marketing to align on priorities based on customer outcomes. Recognizing the need to address tech debt alongside new requirements, I ensured it was systematically incorporated into our plans.
I introduced retrospectives to analyze our mistakes and identify areas for improvement, fostering a culture of continuous learning and efficiency. For example, in one project, we faced delays due to an inefficient design feedback loop, as the designer was overcommitted. To resolve this, I set up a shared feedback channel and regular alignment meetings, ensuring transparency and quicker decision-making. This change immediately improved collaboration and reduced delays.
To address the root cause, I advocated for a dedicated designer by presenting the issue to the CEO, emphasizing its impact on delivery speed and quality. This experience taught me the value of clear communication, adaptability, and taking decisive action to overcome challenges in unstructured environments.