What do you consider the most important phases of a product's lifecycle?

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Anonymous · Accepted Answer

I think a product deployment starts with ideation.  I would crowdsource and get
multiple inputs for product content to ensure the deliverable is valuable to our
customers.  Then product development, which is tested iteratively by internal
quality assurance and beta customers in a sandbox test environment.  Prior to
deployment, I would again get feedback and iterate based on the beta customers
experience.  During deployment, I would ensure that communications are delivered
to customers and internal stakeholders, complete with documentation in multiple
areas, including reference documents in knowledge base articles and customer
forums.  During support, I would provide feedback on the most impactful areas of
the product and those that generate the most time and energy to support.  This
would result in product improvements and enhancements during the mature phase.
 Once ready to sunset, I would develop a transition plan for our customers to
the replacement product or service, mapping the old and new workflows and
highlighting the changes that may be required to business processes with the new
product.  Upon retirement, I would provide a complete lesson learned document to
the new product service owners.

What do you consider the most important phases of a product's lifecycle?

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