How would you negotiate a contract renewal with a client demanding a significant discount?
How do you handle clients pushing for deep discounts during renewal discussions?
Can you share a time when you successfully negotiated a contract renewal without lowering prices too much?
What's your approach when a client wants a discount that doesn't align with company policy?
How do you demonstrate the value of your product to avoid excessive price reductions?
Have you ever used creative solutions instead of discounts to retain a client?
How do you balance maintaining profitability while keeping a client satisfied?
What are some non-monetary incentives you've used to close a renewal deal?
How do you justify pricing when a client believes they can get a better deal elsewhere?
Have you ever lost a renewal negotiation due to pricing? What did you learn from it?
How do you prepare for renewal discussions with clients who are price-sensitive?