SituationalRole Related KnowledgeProblem Solving

If a TikTok user contacts support about harassment in the form of inappropriate comments on their posts, what steps would you take to manage the situation and protect the user?

Customer Experience Lead

TikTok

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Your answer

  • In the event that a user of TikTok complains about harmful or inappropriate comments on their posts, what steps would you take to resolve the situation and ensure the user’s safety?
  • If a TikTok user reports receiving inappropriate or harmful comments on their posts, how would you ensure the issue is addressed promptly and appropriately?
  • If a TikTok user complains about getting rude or harmful comments on their posts, how would you handle it?
  • A user on TikTok reports inappropriate comments on their posts. How would you go about fixing the situation?
  • What would you do if a TikTok user says they’ve been harassed through harmful comments on their profile?
  • How would you respond to a TikTok user who says they’ve been targeted by inappropriate comments?
  • Imagine a TikTok user comes to you with a complaint about receiving harmful comments on their posts. What would your approach be to address this?
  • Suppose a user on TikTok reports receiving offensive or inappropriate comments on their content. How would you investigate and resolve the issue?
  • Let’s say a TikTok user is upset because they’ve received inappropriate comments on their posts. How would you handle the situation, ensuring they feel heard and respected?
  • If a TikTok user contacts support about harassment in the form of inappropriate comments on their posts, what steps would you take to manage the situation and protect the user?
  • If a TikTok user complains about receiving inappropriate or harmful comments on their posts, how would you handle it?
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Interview question asked to Customer Experience Leads interviewing at TikTok: If a TikTok user contacts support about harassment in the form of inappropriate comments on their posts, what steps would you take to manage the situation and protect the user?.