Behavioral

Tell me about a time when you worked to improve the quality of a product / service / solution that was already getting good customer feedback. Why did you think it needed improvement? How did customers react?

Business Intelligence Engineer

Amazon

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Behavioral
  • Tell me about a time when you worked to improve the quality of a product / service / solution that was already getting good customer feedback. Why did you think it needed improvement? How did customers react?
  • Can you give an example where you improved something that was already working well?
  • Share a time you made an enhancement to a product or report that users already liked.
  • When did you take a well-performing dashboard and still make it better?
  • Describe a time you felt a good solution could still be improved—what did you do?
  • Have you ever proactively improved something based on intuition or future scaling needs?
  • What made you revisit something that was already positively received by customers?
  • What kind of feedback did you get when you improved an already well-rated solution?
  • Tell me about a time you looked past good feedback and still found room to improve.
  • How do you handle enhancements when the original product is already appreciated?
  • What pushed you to go the extra mile on something that was already considered "done"?
  • What made you push for improvements in something that was already working well?
  • Tell me about a time you enhanced a product that users already liked—what drove that?
  • Share an example where you upgraded a solution that had good feedback—why?
  • Have you ever proactively improved a product that wasn't broken? What happened?
  • Why did you think it was worth iterating on a well-performing solution?
  • Talk about a case where you refined something successful—what motivated you?
  • What kind of user reaction did you get after enhancing an already good solution?
  • Tell me about a small tweak you made that had a big impact on an existing product.
  • When did you spot an area of improvement others didn't see at first?
  • Why did you decide not to settle for “good enough” and how did it play out?

Interview question asked to Business Intelligence Engineers interviewing at Amazon: Tell me about a time when you worked to improve the quality of a product / service / solution that was already getting good customer feedback. Why did you think it needed improvement? How did customers react?.